291 Empregos para Red Balloon - Portugal

Job Description:

We are looking for a customer-oriented and solution-driven Customer Service Representative to join the team. You will provide fast and effective solutions to user inquiries, maintain high customer satisfaction, and represent the brand professionally.

Working Hours:

• Day Shift Team: Monday to Sunday, 07:00 – 22:00 (rotating shifts)
• Days Off: 2 rotating days per week

Benefits:

• Welcome Bonus: €3000
• Attendance Bonus: €400/month (for 11 months)
• Dynamic and international work environment
• Growth and career development opportunities
• Chance to gain experience within a global technology brand

Requirements:

• Advanced communication skills in German (both written and spoken)
• English: C1 level
• Previous experience in customer service is an advantage
• Strong problem-solving, patience, and communication skills
• Team player with the ability to learn quickly

If you’re interested in this position, submit your application and seize the opportunity to join us!

ROLE:

• Support, advice and presentation of solutions to customers, by email and telephone.
• Management of complaints and incidents with orders.
• Possibility of involvement in other projects according to the company's needs and candidates knowledge.

QUALIFICATIONS:

• Fluency in 2 languages – Portuguese and Spanish (elimination factor)
• Good communication and learning skills
• Experience in customer service and support area (preferred)
• Good computer skills
• Initiative and leadership spirit

OFFER:

• Being a major growth driver in a startup growing exponentially
• Work in a young, vibrant, and fast-paced environment
• Possibility of career advancement and "causing impact"
• Enjoy perks like staff discounts, health insurance, gym access, and more

On-site position based in CACÉM (Near to Tagus Park)

Monday to Friday, 9:00 AM - 6:00 PM

Customer Service Representative French Speaker
Location:
Lisbon, Portugal (on-site)

Start date:
September 25th, 2025

Language:
Fluent French (C1) and B1+ English

Job Description:
We are looking for a motivated
Customer Service Representative
to join our on-site team. In this role, you will assist customers with inquiries, provide accurate information, and deliver high-quality support with a strong focus on customer satisfaction.

Working Schedule:

• Monday to Sunday, 08:00 to 21:00 (8 hour shifts)
• 2 rotating days off per week

Profile Requirements:

• Fluent French (C1) and B1+ English
• Strong communication and problem-solving skills
• Customer-oriented mindset with ability to multitask
• Flexibility to work rotating schedules, including weekends

• What We Offer:

• Competitive salary: 900 euros (x14 months)

• Performance bonus: 100 euros (x11 months)
• Daily meal allowance of 7,63 euros
• Monthly transport allowance of 20 euros

• Estimated total monthly compensation: :1,105 euros

• This includes the monthly portion of the 14-month salary, the performance bonus, daily meal allowance (calculated for :22 working days), and transport allowance.

• Paid training from day one

• Career development opportunities within an international company
• Multicultural and supportive on-site team environment

Ready to join a dynamic on-site team in Lisbon? Apply today and become part of our Customer Service team

ROLE:

• Support, advice and presentation of solutions to customers, by email and telephone.
• Management of complaints and incidents with orders.
• Possibility of involvement in other projects according to the company's needs and candidates knowledge.

QUALIFICATIONS:

• Fluency in 2 languages – Portuguese and Spanish (elimination factor)
• Good communication and learning skills
• Experience in customer service and support area (preferred)
• Good computer skills
• Initiative and leadership spirit

OFFER:

• Being a major growth driver in a startup growing exponentially
• Work in a young, vibrant, and fast-paced environment
• Possibility of career advancement and "causing impact"
• Enjoy perks like staff discounts, health insurance, gym access, and more

On-site position based in CACÉM (Near to Tagus Park)

Monday to Friday, 9:00 AM - 6:00 PM

Tipo de oferta: Período Integral

CUSTOMER SERVICE CARGA AÉREA – PORTO / LEIXÕES

Projeto inovador, dinâmico e com um grande sentido de serviço ao cliente

Função:

Coordenação de todo o processo de operações Logísticas e transporte Aéreo | Importação e Exportação

Contacto regular com as partes envolvidas no Transporte Internacional (Agentes, Fornecedores e Clientes)

Introdução, controlo e gestão de dados, referentes a cada processo

Faturação

Requisitos:

Experiência em funções similares (fator eliminatório)

Bons conhecimentos de Informática e de Inglês (fator eliminatório)

Capacidade de comunicação (determinante)

Candidaturas: -

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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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Job Purpose And Overview
Job Purpose and Overview:
Responsible for efficient order management, support to the commercial department, and document control, ensuring high customer satisfaction through clear communication, empathy, and timely complaint resolution.

What will you do as a Customer Service at Dawn Foods:

• Manage and follow up on orders from receipt to delivery.
• Provide administrative and operational support to the commercial team.
• Keep all relevant documentation (contracts, invoices, records) up to date.
• Handle customer inquiries and complaints, ensuring effective resolution and follow‑up.
• Daily use of SAP for data entry and consultation.
• Manage cases via Salesforce.
• Prepare and edit reports and correspondence using Excel and Word.
• Communicate clearly and empathetically, collaborate within a team, and remain customer‑oriented.

What does it take to be a Quality Technician at Dawn Foods:

• Minimum 3 years of experience in Customer Service or similar roles.
• Fluency in Portuguese and English (spoken and written) – essential.
• Spanish proficiency is a plus.
• Proficient in SAP, Salesforce, Excel, and Word.
• Excellent verbal and written communication skills.
• Strong empathy, teamwork ability, and customer focus.

If this sounds like the opportunity that you have been looking for, please click "Apply."
If this sounds like the opportunity that you have been looking for, please click "Apply."
Why Should You Apply
At Dawn you`ll be part of an innovative company that recognizes and values your unique contributions and supports you in achieving your full potential. Our commitment to excellence extends to our employees, providing development opportunities to help you progress in your career. Our package includes:

• Competitive salary
• 22 days of annual leave + a day off to celebrate your birthday
• Health insurance for you and one member of the family
• Life insurance
• Meal Allowance: 10,20€
• Transportation allowance: 6,00€
• six-month contract

You'll Also Enjoy Benefits Such As

• Employee Assistance Program for you and your family.
• Internal recognition platform.
• Access to LinkedIn Learning courses.

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.

A Noatum é uma multinacional líder em serviços marítimos, logísticos e portuários, reconhecida pelos seus mais de 50 anos de atividade pela excelência no serviço e pelo seu corpo técnico especializado.

A Noatum Logistics atua como um operador logístico abrangente, fornecendo soluções específicas e de valor acrescentado para a cadeia de abastecimento de todos os seus clientes, especializando-se em transporte internacional, carga de projeto, logística e alfândega.

Atuamos em cerca de 25 países com forte presença na América do Norte, América do Sul, Europa, Norte de África, Golfo Pérsico e Ásia.

Atualmente estamos a procurar alguém interessado em integrar num Estágio Profissional através do IEFP para Customer Service no nosso armazém situado na Castanheira do Ribatejo.

Para tal, procuramos profissionais inscritos no IEFP com Qualificações de nível 4 e 5 (Ensino Secundário), com conhecimentos na área da logística e com vontade de desenvolver uma carreira neste setor.

Descrição das atividades:

• Apoio na comunicação com clientes das operações diárias;
• Apoio no acompanhamento do trabalho da equipa de operações;
• Apoio na gestão de incidentes e reclamações;
• Apoio de operações complexas;
• Ter um papel de ligação entre áreas para assuntos comuns;
• Faturação a clientes;
• Classificaçao de faturas;
• Marcação e gestão de transportes;
• Acompanhamento de todo o processo logístico.

• Experiência na área;
• Responsável e dinâmica;
• Preferência em conhecimentos de Espanhol e Inglês;
• Conhecimentos informáticos;
• Trabalho em equipa.

Oferecemos:

• Estágio remunerado com Bolsa IEFP com duração de 6 meses;
• Formação e desenvolvimento na área;
• Possibilidade de integração na empresa.

Company Description

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Role Description

This is a full-time on-site role for a Customer Service Representative located in Lisbon. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include responding to customer queries via phone, email, or chat, providing support and information about products and services, and maintaining accurate records of customer interactions and transactions.

Qualifications

• Customer Service, Customer Support, and Customer Experience skills
• Customer Satisfaction and Customer Service Representatives experience
• Excellent communication and interpersonal skills
• Ability to handle stressful situations and resolve conflicts effectively
• Proficiency in using customer service software and tools
• Multilingual skills are a plus
• High school diploma or equivalent; additional qualifications in customer service or related fields are advantageous

Job Description:

We are looking for a customer-oriented and solution-driven Customer Service Representative to join the team. You will provide fast and effective solutions to user inquiries, maintain high customer satisfaction, and represent the brand professionally.

Working Hours:

• Day Shift Team: Monday to Sunday, 07:00 – 22:00 (rotating shifts)
• Days Off: 2 rotating days per week

Benefits:

• Welcome Bonus: €3000
• Attendance Bonus: €400/month (for 11 months)
• Dynamic and international work environment
• Growth and career development opportunities
• Chance to gain experience within a global technology brand

Requirements:

• Advanced communication skills in German (both written and spoken)
• English: C1 level
• Previous experience in customer service is an advantage
• Strong problem-solving, patience, and communication skills
• Team player with the ability to learn quickly

If you’re interested in this position, submit your application and seize the opportunity to join us!