229 Empregos para Red Balloon - Portugal

We are looking for a proactive and detail-oriented Customer Service (CS) professional to join our Laboratories Department . The ideal candidate will support internal team and external clients, ensuring high-quality service, efficient coordination with laboratories, and accurate data management within our systems.

Key Responsibilities

- Handling customer orders and samples

-Communicate with factories & internal teams

-Prepare and manage quotations and subcontracting

-Register and track jobs in informatic system

-Keep clients informed on deadlines and results

-Ensure compliance with our Quality Management System

Required Qualifications

Education : High school diploma (12th grade or equivalent)

Experience : Minimum of 1 year in a similar customer service or lab coordination role

Skills :

• Strong leadership and interpersonal communication
• Excellent time management and organizational abilities
• Proficiency in English (spoken and written)
• Knowledge in textile/ceramic industry is preferential
• Knowledge in Word and Excel is preferential
• Ability to work collaboratively in a team-oriented environment

Why Join Us? You will be part of a dynamic and dedicated team that supports innovation and excellence in laboratory services. We value initiative, accountability, and continuous improvement.

Apply now and become part of a company that values quality, collaboration, and client satisfaction.

We are looking for a proactive and detail-oriented Customer Service (CS) professional to join our Laboratories Department. The ideal candidate will support internal team and external clients, ensuring high-quality service, efficient coordination with laboratories, and accurate data management within our systems.

Key Responsibilities

- Handling customer orders and samples

-Communicate with factories & internal teams

-Prepare and manage quotations and subcontracting

-Register and track jobs in informatic system

-Keep clients informed on deadlines and results

-Ensure compliance with our Quality Management System

Required Qualifications

Education: High school diploma (12th grade or equivalent)

Experience: Minimum of 1 year in a similar customer service or lab coordination role

Skills:

• Strong leadership and interpersonal communication
• Excellent time management and organizational abilities
• Proficiency in English (spoken and written)
• Knowledge in textile/ceramic industry is preferential
• Knowledge in Word and Excel is preferential
• Ability to work collaboratively in a team-oriented environment

Why Join Us?You will be part of a dynamic and dedicated team that supports innovation and excellence in laboratory services. We value initiative, accountability, and continuous improvement.

Apply now and become part of a company that values quality, collaboration, and client satisfaction.

We are looking for a proactive and detail-oriented Customer Service (CS) professional to join our Laboratories Department. The ideal candidate will support internal team and external clients, ensuring high-quality service, efficient coordination with laboratories, and accurate data management within our systems.

Key Responsibilities

- Handling customer orders and samples

-Communicate with factories & internal teams

-Prepare and manage quotations and subcontracting

-Register and track jobs in informatic system

-Keep clients informed on deadlines and results

-Ensure compliance with our Quality Management System

Required Qualifications

Education: High school diploma (12th grade or equivalent)

Experience: Minimum of 1 year in a similar customer service or lab coordination role

Skills:

• Strong leadership and interpersonal communication
• Excellent time management and organizational abilities
• Proficiency in English (spoken and written)
• Knowledge in textile/ceramic industry is preferential
• Knowledge in Word and Excel is preferential
• Ability to work collaboratively in a team-oriented environment

Why Join Us?You will be part of a dynamic and dedicated team that supports innovation and excellence in laboratory services. We value initiative, accountability, and continuous improvement.

Apply now and become part of a company that values quality, collaboration, and client satisfaction.

We are looking for a proactive and detail-oriented Customer Service (CS) professional to join our Laboratories Department . The ideal candidate will support internal team and external clients, ensuring high-quality service, efficient coordination with laboratories, and accurate data management within our systems.

Key Responsibilities

- Handling customer orders and samples

-Communicate with factories & internal teams

-Prepare and manage quotations and subcontracting

-Register and track jobs in informatic system

-Keep clients informed on deadlines and results

-Ensure compliance with our Quality Management System

Required Qualifications

Education :
High school diploma (12th grade or equivalent)

Experience :
Minimum of 1 year in a similar customer service or lab coordination role

Skills :

• Strong leadership and interpersonal communication
• Excellent time management and organizational abilities
• Proficiency in English (spoken and written)
• Knowledge in textile/ceramic industry is preferential
• Knowledge in Word and Excel is preferential
• Ability to work collaboratively in a team-oriented environment

Why Join Us? You will be part of a dynamic and dedicated team that supports innovation and excellence in laboratory services. We value initiative, accountability, and continuous improvement.

Apply now and become part of a company that values quality, collaboration, and client satisfaction.

We are looking for a proactive and detail-oriented Customer Service (CS) professional to join our Laboratories Department. The ideal candidate will support internal team and external clients, ensuring high-quality service, efficient coordination with laboratories, and accurate data management within our systems.

Key Responsibilities

- Handling customer orders and samples

-Communicate with factories & internal teams

-Prepare and manage quotations and subcontracting

-Register and track jobs in informatic system

-Keep clients informed on deadlines and results

-Ensure compliance with our Quality Management System

Required Qualifications

Education: High school diploma (12th grade or equivalent)

Experience: Minimum of 1 year in a similar customer service or lab coordination role

Skills:

• Strong leadership and interpersonal communication
• Excellent time management and organizational abilities
• Proficiency in English (spoken and written)
• Knowledge in textile/ceramic industry is preferential
• Knowledge in Word and Excel is preferential
• Ability to work collaboratively in a team-oriented environment

Why Join Us?You will be part of a dynamic and dedicated team that supports innovation and excellence in laboratory services. We value initiative, accountability, and continuous improvement.

Apply now and become part of a company that values quality, collaboration, and client satisfaction.

We are looking for a proactive and detail-oriented Customer Service (CS) professional to join our Laboratories Department . The ideal candidate will support internal team and external clients, ensuring high-quality service, efficient coordination with laboratories, and accurate data management within our systems.

Key Responsibilities

- Handling customer orders and samples

-Communicate with factories & internal teams

-Prepare and manage quotations and subcontracting

-Register and track jobs in informatic system

-Keep clients informed on deadlines and results

-Ensure compliance with our Quality Management System

Required Qualifications

Education : High school diploma (12th grade or equivalent)

Experience : Minimum of 1 year in a similar customer service or lab coordination role

Skills :

• Strong leadership and interpersonal communication
• Excellent time management and organizational abilities
• Proficiency in English (spoken and written)
• Knowledge in textile/ceramic industry is preferential
• Knowledge in Word and Excel is preferential
• Ability to work collaboratively in a team-oriented environment

Why Join Us? You will be part of a dynamic and dedicated team that supports innovation and excellence in laboratory services. We value initiative, accountability, and continuous improvement.

Apply now and become part of a company that values quality, collaboration, and client satisfaction.

We are looking for a proactive and detail-oriented Customer Service (CS) professional to join our Laboratories Department . The ideal candidate will support internal team and external clients, ensuring high-quality service, efficient coordination with laboratories, and accurate data management within our systems.

Key Responsibilities

- Handling customer orders and samples

-Communicate with factories & internal teams

-Prepare and manage quotations and subcontracting

-Register and track jobs in informatic system

-Keep clients informed on deadlines and results

-Ensure compliance with our Quality Management System

Required Qualifications

Education : High school diploma (12th grade or equivalent)

Experience : Minimum of 1 year in a similar customer service or lab coordination role

Skills :

• Strong leadership and interpersonal communication
• Excellent time management and organizational abilities
• Proficiency in English (spoken and written)
• Knowledge in textile/ceramic industry is preferential
• Knowledge in Word and Excel is preferential
• Ability to work collaboratively in a team-oriented environment

Why Join Us? You will be part of a dynamic and dedicated team that supports innovation and excellence in laboratory services. We value initiative, accountability, and continuous improvement.

Apply now and become part of a company that values quality, collaboration, and client satisfaction.

Customer Service– (Permanent, Full Time) English + French

Location: Global Business Technology Hub – Lisbon, Portugal

Enovis™ is a medical technology company focused on developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows.

Powered by a culture of continuous improvement, extraordinary talent, and innovation, we ‘create better together’ by partnering with healthcare professionals. Our extensive range of products, services, and integrated technologies fuel active lifestyles.

#CreatingBetterTogether

Are you passionate about patient care and helping people live active lives? Are you curious about what it means to create the next generation of medical technology and be part of a growing global company committed to Creating Better Together™?

As a key member of the Customer Service Team, you will play an integral part in supporting the various business units of our European direct markets.

Position Summary

We’re looking for a passionate and energetic Customer Service to join our team! In this role, you’ll be the key point of contact for our customers—managing accounts, processing orders, and resolving inquiries and concerns with professionalism and care.

You’ll bring a strong understanding of our products and services, coupled with excellent communication skills and a solutions-oriented mindset. Your ability to stay organized, proactive, and focused on customer satisfaction will make you an invaluable part of our team. You will also provide technical guidance and operational support to your local CS team.

Essential Functions

• Receive and process incoming customer orders accurately
• Communicate order and fulfillment issues to field Sales
• Ensure record accuracy by maintaining data integrity during the order entry process
• Manage orders from entry through delivery, resolving billing issues promptly
• Collaborate cross-functionally with Customer Service, Operations, Pricing, and Accounts Receivable teams to ensure accurate order and customer information
• Identify and suggest process improvements and contribute to knowledge base updates
• Support fellow Customer Service team members as needed
• Follow up on internal holds related to customer credits
• Apply proper complaint handling procedures and understand stakeholder roles
• Provide daily phone support and maintain voice communication activity

What We Need

Education, Experience and Eligibility:

• Minimum 2+ years of experience in a customer service role
• Proven track record driving process improvement initiatives
• Must be legally eligible to work in EU and able to travel internationally
• Fully bi-lingual/fluency in English & French - native or C2 minimum
• Must be available for flexible hourly shift to support teams across Lisbon and Toronto time zones (10-19/12-20*)

General Skills and Competencies:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with aptitude in building relationships with professionals of all levels.
• Experience working with ERP systems: Oracle, Salesforce preferable.
• Strong command of MS Office Suite incl SharePoint, MS 365 and Teams.
• Accurate and timely execution with a solution-based approach.
• Multi-task, embrace change and innovate in a fast-paced environment.
• Analyze data to identify trends and root cause issues.
• Adapt in a dynamic work environment and make independent decisions.
• Versatility, attention to detail, organisational skills, and team-work spirit.
• Represent the company professionally, ethically, and morally demonstrating cultural awareness, always.
• Work closely with regional and global teams to optimise processes and improve system

What We Offer

• You’ll be part of a global team of more than 7,000 dedicated employees who are empowered to create better together every day on a worldwide scale.
• You’ll make an impact in the lives of Healthcare Providers (HCPs), their patients, and the communities where we work.
• You’ll enjoy a comprehensive and competitive benefits package.
• Access professional development opportunities and career growth within a global corporate structure.
• Enjoy stability and resources provided by a well-established, fast growing multinational company.
• Work in a desirable, well-established neighbourhood with modern office facilities, nearby amenities, and excellent access to public transport.
• You’ll work hard and have fun doing it!
• You will be recognized for your engagement.
• Hybrid office/ remote home office regime.

If you are a motivated professional with experience in medical tech, sales / data operations, or customer services, we encourage you to apply and become part of our fast growing, dynamic team!