182 Empregos para R S - Portugal
Customer Service
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Company Description
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Role Description
This is a full-time on-site role for a Customer Service Representative located in Lisbon. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include responding to customer queries via phone, email, or chat, providing support and information about products and services, and maintaining accurate records of customer interactions and transactions.
Qualifications
- Customer Service, Customer Support, and Customer Experience skills
- Customer Satisfaction and Customer Service Representatives experience
- Excellent communication and interpersonal skills
- Ability to handle stressful situations and resolve conflicts effectively
- Proficiency in using customer service software and tools
- Multilingual skills are a plus
- High school diploma or equivalent; additional qualifications in customer service or related fields are advantageous
Esse trabalho é adequado ou não?
Customer Service
Hoje
Trabalho visualizado
Descrição Do Trabalho
ROLE:
- Support, advice and presentation of solutions to customers, by email and telephone.
- Management of complaints and incidents with orders.
- Possibility of involvement in other projects according to the company's needs and candidates knowledge.
QUALIFICATIONS:
- Fluency in 2 languages – Portuguese and Spanish (elimination factor)
- Good communication and learning skills
- Experience in customer service and support area (preferred)
- Good computer skills
- Initiative and leadership spirit
OFFER:
- Being a major growth driver in a startup growing exponentially
- Work in a young, vibrant, and fast-paced environment
- Possibility of career advancement and "causing impact"
- Enjoy perks like staff discounts, health insurance, gym access, and more
On-site position based in CACÉM (Near to Tagus Park)
Monday to Friday, 9:00 AM - 6:00 PM
Tipo de oferta: Período Integral
Esse trabalho é adequado ou não?
Customer Service
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Settembre è il momento ideale per i nuovi inizi e per abbracciare nuove sfide
Se stai cercando un'opportunità per crescere professionalmente e dare un contributo concreto in un progetto di valore, questa è la tua occasione.
Audição Activa, azienda leader nel mercato portoghese degli apparecchi acustici e parte del gruppo multinazionale Active Hearing, presente anche in Italia e Spagna, continua ad ampliare il proprio team guidando il settore con innovazione e qualità.
Nell'ambito del nostro piano di crescita, desideriamo rafforzare il team di Telemarketing per l'Italia, con una figura che lavorerà presso i nostri uffici di Esposende(Portogallo).
Mansioni:
- Gestione di contatti telefonici (Inbound e Outbound);
- Presentazione e promozione di campagne commerciali;
- Pianificazione di appuntamenti per la valutazione dell'apparecchio acustico(Telemarketing).
Cerchiamo qualcuno con:
- Ottime capacità comunicative;
- Predisposizione al lavoro in team;
- Desiderio di integrarsi in un ambiente giovane e dinamico;
- Eccellente capacità di organizzazione e gestione del tempo;
- Proattività, responsabilità, puntualità;
- Motivazione a lavorare per obiettivi;
- Interesse e/o esperienza nell'area commerciale.
Requisiti:
- Buona padronanza degli strumenti informatici di base;
- Ottima conoscenza della lingua italiana (obbligatoria);
- Precedente esperienza in ruoli commerciali e/o Telemarketing (preferenziale);
Cosa offriamo:
- Contratto di lavoro;
- Formazione iniziale e continua;
- Stipendio base superiore alla media + provvigioni;
- Buoni pasto;
- Assicurazione sanitaria;
- Premi di produttività e incentivi (es.: avanzamento salariale, voucher, viaggi);
- Inserimento in un team ben strutturato, dinamico e motivato;
- Supporto e accompagnamento costante nello sviluppo della carriera professionale.
Cerchi una nuova sfida professionale? Ti piace comunicare e lavorare nell'area commerciale? Allora cogli questa opportunità e inviaci il tuo CV
Per ulteriori informazioni sul gruppo Active Hearing in Italia e in Portogallo, visita i seguenti links:
BelAudição, Lda. si impegna a proteggere i tuoi dati personali. Il CV/dati personali inviati attraverso il presente annuncio saranno utilizzati esclusivamente per scopi di reclutamento per la posizione a cui ti candidi. I tuoi dati saranno conservati nel nostro database per un massimo di 180 giorni, al termine dei quali verranno eliminati.
Contratto di lavoro: Tempo indeterminato
Retribuzione: 1.000,00€ ,00€ al mese
Domande di preselezione:
- Sabe falar fluentemente Italiano?
Esperienza:
- Telemarketing?: 1 anno (Preferenziale)
- Atendimento ao Público: 1 anno (Preferenziale)
Esse trabalho é adequado ou não?
Customer Service
Hoje
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Company Description
The Bosch group has more than employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more sustainable future.
In Ovar, our main mission is to guarantee everyone's safety by being ready to act in the event of danger. Our company, with about 1200 associates, develops, creates and produces inspiring solutions for a safe and enjoyable life. This success is due to the highly qualified people with a high level of knowledge and their dedication that makes and contributes for the unique environment we have in Bosch: The feeling of a Family.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.
Job Description
Your contribution to something big:
- You process customer orders smoothly, on time, customer-oriented, and economically, either directly or as part of a team for the service technician.
- You are the first point of contact between customers and service providers.
- You provide information on product availability in a friendly and courteous manner.
- You ensure a smooth process for product delivery.
- You confidently and decisively discuss delivery difficulties with service providers and consistently monitor the adherence to delivery commitments.
Qualifications
What distinguishes you:
Education
- Completed vocational training as an industrial clerk or equivalent qualification. A university degree is not required.
Experience
- Several years of experience in customer service or order management.
- Strong proficiency in MS Office (Word, PowerPoint, Excel) and SAP (especially MM and SD modules).
Know-how
- Solid understanding of order processing workflows and customer interaction best practices.
Languages
- Professional proficiency in German and English, both spoken and written, for daily communication with internal stakeholders.
Working Style and Methods
- Structured and reliable, especially during high-volume periods. A true team player who takes initiative and maintains focus under pressure.
Personality
- Customer-oriented, solution-driven, and approachable. You bring a positive attitude and a commitment to excellence in every interaction.
Additional Information
Work #LikeABosch includes:
- Flexible work conditions
Hybrid work system
Exchange with colleagues around the world
- Health insurance and medical office on site (nutrition, psychology, physiotherapy and general clinic)
Training opportunities (i.e., technical training, foreign languages training) & certifications
Opportunities for career progression and continuous professional development
Access to great discounts in partnerships and Bosch products
Sports and health related activities (gym)
Free transports from Porto
Free parking lot
Canteen
Success stories don´t just happen. They are made.
Make it happen We are looking forward to your application
Esse trabalho é adequado ou não?
Customer Service
Hoje
Trabalho visualizado
Descrição Do Trabalho
The Bosch group has more than employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more sustainable future.
In Ovar, our main mission is to guarantee everyone's safety by being ready to act in the event of danger. Our company, with about 1200 associates, develops, creates and produces inspiring solutions for a safe and enjoyable life. This success is due to the highly qualified people with a high level of knowledge and their dedication that makes and contributes for the unique environment we have in Bosch: The feeling of a Family.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.
Job Description
Your contribution to something big:
- You process customer orders smoothly, on time, customer-oriented, and economically, either directly or as part of a team for the service technician.
- You are the first point of contact between customers and service providers.
- You provide information on product availability in a friendly and courteous manner.
- You ensure a smooth process for product delivery.
- You confidently and decisively discuss delivery difficulties with service providers and consistently monitor the adherence to delivery commitments.
Qualifications
What distinguishes you:
Education
- Completed vocational training as an industrial clerk or equivalent qualification. A university degree is not required.
Experience
- Several years of experience in customer service or order management.
- Strong proficiency in MS Office (Word, PowerPoint, Excel) and SAP (especially MM and SD modules).
Know-how
- Solid understanding of order processing workflows and customer interaction best practices.
Languages
- Professional proficiency in German and English, both spoken and written, for daily communication with internal stakeholders.
Working Style and Methods
- Structured and reliable, especially during high-volume periods. A true team player who takes initiative and maintains focus under pressure.
Personality
- Customer-oriented, solution-driven, and approachable. You bring a positive attitude and a commitment to excellence in every interaction.
Additional Information
Work includes:
Flexible work conditions
Hybrid work system
Exchange with colleagues around the world
Health insurance and medical office on site (nutrition, psychology, physiotherapy and general clinic)
Training opportunities (i.e., technical training, foreign languages training) & certifications
Opportunities for career progression and continuous professional development
Access to great discounts in partnerships and Bosch products
Sports and health related activities (gym)
Free transports from Porto
Free parking lot
Canteen
Success stories don´t just happen. They are made.
Make it happen We are looking forward to your application
Esse trabalho é adequado ou não?
Customer Service
Hoje
Trabalho visualizado
Descrição Do Trabalho
Estamos a contratar – Customer Service
Procuramos reforçar a nossa equipa com pessoas motivadas, dinâmicas e com gosto pelo contacto com clientes. Se és alguém que gosta de desafios, tem boa capacidade de relacionamento e rapidez na tomada de decisões, queremos conhecer-te
O que oferecemos:
- Ambiente jovem e descontraído, mas focado em resultados
- Equipa colaborativa e com boa energia
- Oportunidade de crescimento e desenvolvimento profissional
Perfil que procuramos:
- Excelentes competências de comunicação e relacionamento
- Capacidade de tomar decisões rápidas e eficazes
- Motivação e proatividade
Se te identificas com esta oportunidade, envia-nos a tua candidatura
Esse trabalho é adequado ou não?
Customer Service
Hoje
Trabalho visualizado
Descrição Do Trabalho
ROLE:
- Support, advice and presentation of solutions to customers, by email and telephone.
- Management of complaints and incidents with orders.
- Possibility of involvement in other projects according to the company's needs and candidates knowledge.
QUALIFICATIONS:
- Fluency in 2 languages – Portuguese and Spanish (elimination factor)
- Good communication and learning skills
- Experience in customer service and support area (preferred)
- Good computer skills
- Initiative and leadership spirit
OFFER:
- Being a major growth driver in a startup growing exponentially
- Work in a young, vibrant, and fast-paced environment
- Possibility of career advancement and "causing impact"
- Enjoy perks like staff discounts, health insurance, gym access, and more
On-site position based in CACÉM (Near to Tagus Park)
Monday to Friday, 9:00 AM - 6:00 PM
Esse trabalho é adequado ou não?
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Sobre o mais recente R s Empregos em Portugal !
Customer Service
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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.
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Job Purpose And Overview
Job Purpose and Overview:
Responsible for efficient order management, support to the commercial department, and document control, ensuring high customer satisfaction through clear communication, empathy, and timely complaint resolution.
What will you do as a Customer Service at Dawn Foods:
- Manage and follow up on orders from receipt to delivery.
- Provide administrative and operational support to the commercial team.
- Keep all relevant documentation (contracts, invoices, records) up to date.
- Handle customer inquiries and complaints, ensuring effective resolution and follow‑up.
- Daily use of SAP for data entry and consultation.
- Manage cases via Salesforce.
- Prepare and edit reports and correspondence using Excel and Word.
- Communicate clearly and empathetically, collaborate within a team, and remain customer‑oriented.
What does it take to be a Quality Technician at Dawn Foods:
- Minimum 3 years of experience in Customer Service or similar roles.
- Fluency in Portuguese and English (spoken and written) – essential.
- Spanish proficiency is a plus.
- Proficient in SAP, Salesforce, Excel, and Word.
- Excellent verbal and written communication skills.
- Strong empathy, teamwork ability, and customer focus.
If this sounds like the opportunity that you have been looking for, please click "Apply."
If this sounds like the opportunity that you have been looking for, please click "Apply."
Why Should You Apply
At Dawn you`ll be part of an innovative company that recognizes and values your unique contributions and supports you in achieving your full potential. Our commitment to excellence extends to our employees, providing development opportunities to help you progress in your career. Our package includes:
- Competitive salary
- 22 days of annual leave + a day off to celebrate your birthday
- Health insurance for you and one member of the family
- Life insurance
- Meal Allowance: 10,20€
- Transportation allowance: 6,00€
- six-month contract
You'll Also Enjoy Benefits Such As
- Employee Assistance Program for you and your family.
- Internal recognition platform.
- Access to LinkedIn Learning courses.
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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.
Esse trabalho é adequado ou não?
customer service
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CUSTOMER SERVICE CARGA AÉREA – PORTO / LEIXÕES
Projeto inovador, dinâmico e com um grande sentido de serviço ao cliente
Função:
Coordenação de todo o processo de operações Logísticas e transporte Aéreo | Importação e Exportação
Contacto regular com as partes envolvidas no Transporte Internacional (Agentes, Fornecedores e Clientes)
Introdução, controlo e gestão de dados, referentes a cada processo
Faturação
Requisitos:
Experiência em funções similares (fator eliminatório)
Bons conhecimentos de Informática e de Inglês (fator eliminatório)
Capacidade de comunicação (determinante)
Candidaturas: -
Esse trabalho é adequado ou não?
Customer Service
Hoje
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A Noatum é uma multinacional líder em serviços marítimos, logísticos e portuários, reconhecida pelos seus mais de 50 anos de atividade pela excelência no serviço e pelo seu corpo técnico especializado.
A Noatum Logistics atua como um operador logístico abrangente, fornecendo soluções específicas e de valor acrescentado para a cadeia de abastecimento de todos os seus clientes, especializando-se em transporte internacional, carga de projeto, logística e alfândega.
Atuamos em cerca de 25 países com forte presença na América do Norte, América do Sul, Europa, Norte de África, Golfo Pérsico e Ásia.
Atualmente estamos a procurar alguém interessado em integrar num Estágio Profissional através do IEFP para Customer Service no nosso armazém situado na Castanheira do Ribatejo.
Para tal, procuramos profissionais inscritos no IEFP com Qualificações de nível 4 e 5 (Ensino Secundário), com conhecimentos na área da logística e com vontade de desenvolver uma carreira neste setor.
Descrição das atividades:
- Apoio na comunicação com clientes das operações diárias;
- Apoio no acompanhamento do trabalho da equipa de operações;
- Apoio na gestão de incidentes e reclamações;
- Apoio de operações complexas;
- Ter um papel de ligação entre áreas para assuntos comuns;
- Faturação a clientes;
- Classificaçao de faturas;
- Marcação e gestão de transportes;
- Acompanhamento de todo o processo logístico.
- Experiência na área;
- Responsável e dinâmica;
- Preferência em conhecimentos de Espanhol e Inglês;
- Conhecimentos informáticos;
- Trabalho em equipa.
Oferecemos:
- Estágio remunerado com Bolsa IEFP com duração de 6 meses;
- Formação e desenvolvimento na área;
- Possibilidade de integração na empresa.
Esse trabalho é adequado ou não?