25 Empregos para Product Designer - Portugal

Product Designer

Porto, Norte €40000 - €60000 Y Next Engineering

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Are you the NEX T
Product Designer?

What we value:

  • Minimum 3 years of experience as a
    Product/ UX-UI Designer;
  • Strong skills with
    Figma
    ,
    Sketch
    and similar tools;
  • Experience with usability, interaction design, and responsive design;
  • Competences with accessibility (
    WCAG and RGAA)
    is a plus;
  • Advanced English (mandatory) and French is valued.

What you can expect from this role:

Porto | Hybrid

  • Help shape intuitive, accessible, and engaging digital experiences;
  • Work closely with product managers, engineers, and stakeholders to transform complex requirements into clear, user-centric designs that delight our customers and bring real value.

What we offer you:

  • Dynamic and professional team;
  • Opportunity to participate in local or international projects;
  • Personalized support;
  • Training plan tailored to your needs;
  • Career progression and development guidance;
  • Opportunity to be part of a rapidly growing team.
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Product Designer

Lisboa, Lisboa €900 Y Saunamo / Arbor Eco LDA

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Estamos a Recrutar – Product Designer (CAD) – Saunamo

Na Saunamo, especialistas em saunas, banheiras de gelo e spas, procuramos um(a) Product Designer com experiência em CAD e conhecimentos sólidos em design estrutural e de construção. Este papel é fundamental para o desenvolvimento de novos produtos e para garantir que cada projeto mantém os padrões de qualidade da marca.

Principais responsabilidades:

  • Criar desenhos técnicos detalhados e precisos em CAD.
  • Elaborar manuais técnicos de instalação e utilização dos produtos.
  • Desenvolver visualizações e modelos 3D atrativos dos novos produtos.
  • Colaborar com as equipas de engenharia, produção e instalação para transformar ideias em soluções práticas.
  • Garantir que todos os projetos cumprem normas de segurança e eficiência estrutural.

Requisitos obrigatórios:

  • Experiência comprovada em software CAD.
  • Conhecimentos de design estrutural e de construção.
  • Capacidade de transformar conceitos em representações técnicas e visuais.
  • Atenção ao detalhe e forte orientação para qualidade.
  • Português e Inglês essenciais (falado e escrito).

Valorizamos:

  • Experiência prévia em design de produtos de construção, mobiliário ou arquitetura.
  • Criatividade aliada a pensamento prático e técnico.
  • Dedicação, vontade de aprender e capacidade de trabalhar em equipa.

Oferecemos:

  • Integração numa empresa em crescimento e em expansão internacional.
  • Projetos desafiantes e diversificados na área de wellness.
  • Oportunidade de desenvolver competências técnicas e criativas com impacto direto nos produtos Saunamo.

Candidaturas:

Tipo de oferta: Período Integral, Part-time, Integral/Full-time, Tempo Parcial, Freelance / Curta Duração

Pagamento: 900,00€ ,00€ por mês

Horas esperadas: 10 – 30 por semana

Benefícios:

  • Cartão/Ticket refeição
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Product Designer

Lisboa, Lisboa €60000 - €80000 Y Merkle

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Job Description:
We Dream. We Do. We Deliver.
At Merkle, a dentsu company, we power the experience economy. Whether we're building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it's all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we've spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.

We've been named a global "Leader" by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Why choose Merkle?
Innovation at Our Core:
As part of dentsu's global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we've been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise:
With over 16,000 employees across 30+ countries, and part of a 70,000 employees' network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture:
At Merkle, your ideas and contributions truly matter. You'll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

About The Role
At Merkle, Product Designers help shape experiences that connect people and brands across digital, physical, and emerging platforms. As a Product Designer, you will be part of a multidisciplinary team, creating user-centered solutions for global brands and collaborating with strategists, developers, and stakeholders throughout the design process. This role is ideal for creative, detail-oriented designers excited about solving challenges and delivering impactful, consistent, and innovative work.

Job Description

  • Contribute to human-centered design projects and support the end-to-end design process—from research and ideation through to user flows, wireframes, visual design, and prototypes.
  • Assist in translating business and user needs into intuitive, effective product experiences across web and mobile platforms.
  • Participate in collaborative workshops and brainstorming sessions with designers, product managers, engineers, and clients to align on project goals.
  • Work with design systems and help maintain consistency, usability, and accessibility standards in interfaces.
  • Support user research, conduct competitor analysis, and help test design concepts to validate user and business needs.
  • Iterate on designs based on feedback and usability testing, and document design decisions as needed.

What you bring

  • 2+ years of experience as a Product Designer, UX/UI Designer, or similar role (agency, consultancy, preferred).
  • A portfolio demonstrating a solid understanding of design thinking, interaction design, and working across the product or feature lifecycle.
  • Proficiency with Figma and prototyping tools; familiarity with interface design, wireframes, and visual presentations.
  • Knowledge of UX principles, usability, and accessibility best practices.
  • Ability to communicate ideas effectively within teams and with stakeholders.
  • Familiarity with current trends and technology in digital product design.

Nice to have

  • Experience collaborating in cross-functional teams and/or agency environments.
  • Awareness of AI-driven design tools or automation workflows.
  • Basic understanding of front-end technologies to better communicate with developers.
  • Interest in learning about workshop facilitation and design sprints.

We do not sponsor work visa.
For those who don't have Portuguese documents (NIF and NISS), we suggest you to search for more information at local country Social Security entities, as well as on SEF (Serviços Estrangeiros e Fronteiras), for possible roles in Merkle Portugal.

Additional Information

Benefits and perks:
25 vacation days

Enjoy 2 additional volunteering days to support your passion project

Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assisstance program to support your well-being

Health insurance (also possible for family members)

Cutting Edge Technology & Latest IT tools

Software-house environment

Agile and Flexible working hours

Hybrid work system (remote friendly)

Digital nomad policy

Focus on career development

Full access to Dentsu Academy, our global online learning platform

Beers, foosball, and ping-pong #workhardplayhard

Free breakfast every second Tuesday of the month

Employee discounts

Team & Company events

Referral bonus program

Inclusion & Diversity
We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community's race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles – we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.
Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

Location:
Lisbon

Brand:
Merkle

Time Type:
Full time

Contract Type:
Permanent

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Product Designer

Lisboa, Lisboa €60000 - €80000 Y ListKit

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We're Hiring – Product Designer (UI/UX) | Hybrid, Lisbon

At 
ListKit

, we're one of the fastest-growing SaaS platforms in the sales intelligence space – VC-backed, profitable, and scaling fast. Our mission? Reinvent outbound with 
AI, data, and automation

.

We're now looking for a 
Product Designer (UI/UX)

to help us elevate every touchpoint of our product — from the first click to the final conversion.

What you'll do

·  Design end-to-end user experiences across dashboards, onboarding flows, and micro-interactions.

·  Partner with engineering to build fast, scalable UIs.

·  Run user research & usability testing to solve real problems with elegant design.

·  Collaborate with growth on CRO best practices.

·  Maintain and evolve our design system.

What we're looking for

·  3–5 years' experience in Product Design (UI/UX).

·  Strong SaaS portfolio (ideally B2B).

·  Figma mastery + good knowledge of HTML/CSS/React basics.

·  Experience with UX analytics & A/B testing tools.

·  A proactive mindset and passion for details.

What we offer


• Competitive salary with performance-linked reviews.


• Hybrid flexibility (Lisbon office + remote).


• Direct collaboration with the founders on high-impact projects.


• Influence on our 
AI-powered list-building engine

and access to cutting-edge tools.


• Continuous learning opportunities: certifications, bootcamps, and mentoring programs.


• Ownership, autonomy, and a dynamic, collaborative, fast-paced startup culture.

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Senior Product Designer

Lisbon, Lisboa Bliss Applications

Publicado há 10 dias atrás

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ABOUT US


Founded in 2009, we are now a melting pot team based in Lisbon, Porto & Boston that has deployed more than 200 projects for our world-class clients. Our team is made up of people with amazing knowledge on Design, Usability and Web/Mobile based Software. We're a user-centred & quality software-driven company. And we work with a passion for creating something new and cool. Our goal is to find out ways to make your (and our users') life bliss. Whether an iOS & Android mobile application for a fintech or a multi-platform e-commerce solution, we have the talent to meet our client's needs and beyond.



ROLE DESCRIPTION


As a Product Designer you will play a key role in designing and refining digital experiences. Responsibilities include:


Research & Strategy

  • Conduct user research to understand customer needs and behaviors
  • Perform benchmarking and competitive analysis
  • Plan and execute user testing sessions
  • Gather and interpret requirements to inform design decisions
  • Collaborate with stakeholders to negotiate design principles

UX Design

  • Develop wireframes and interactive prototypes
  • Define and refine user flows and interactions
  • Ensure designs align with user needs and business goals

UI Design

  • Create and refine UI components following the design system
  • Contribute to the design system when new components are needed
  • Develop high-fidelity screens for implementation
  • Ensure consistency and quality across all design assets

Collaboration & Validation

  • Validate designs with the Design Lead and key stakeholders
  • Conduct design reviews before and after development to maintain quality
  • Work closely with developers to ensure seamless design implementation



Hard Skills:


  • Strong foundation in design fundamentals such as typography, Gestalt principles, visual hierarchy, color theory, composition, and grid systems.
  • Ability to defend and justify UX decisions made throughout the process
  • Identify new product improvement opportunities.
  • Elevate the quality of the product and the team with quality and elegant visual design.
  • Understand information architecture concepts and interaction design theories, such as heuristics.
  • Build handoff documentation.
  • Deliver high-fidelity prototypes for medium-complexity flows.
  • Review implemented work for design Quality Assurance & test designed flows.
  • Ability to work with different teams simultaneously.
  • Ability to collaborate with other designers in the team to maintain consistency across all platforms



Soft Skills:

  • Good organizational skills;
  • Autonomous;
  • Proactive;
  • Fast learner;
  • Detail-oriented;
  • Curious;
  • Good communication skills;
  • Good teamwork skills;
  • Flexible and adaptable
  • Critical thinking



WHERE


Lisbon - 2/3 on site.



EVERYONE DESERVES TO FOLLOW THEIR BLISS

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Senior Product Designer

Lisboa, Lisboa Bliss Applications

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full-time

ABOUT US

Founded in 2009, we are now a melting pot team based in Lisbon, Porto & Boston that has deployed more than 200 projects for our world-class clients. Our team is made up of people with amazing knowledge on Design, Usability and Web/Mobile based Software. We're a user-centred & quality software-driven company. And we work with a passion for creating something new and cool. Our goal is to find out ways to make your (and our users') life bliss. Whether an iOS & Android mobile application for a fintech or a multi-platform e-commerce solution, we have the talent to meet our client's needs and beyond.

ROLE DESCRIPTION

As a Product Designer you will play a key role in designing and refining digital experiences. Responsibilities include:

Research & Strategy

  • Conduct user research to understand customer needs and behaviors
  • Perform benchmarking and competitive analysis
  • Plan and execute user testing sessions
  • Gather and interpret requirements to inform design decisions
  • Collaborate with stakeholders to negotiate design principles

UX Design

  • Develop wireframes and interactive prototypes
  • Define and refine user flows and interactions
  • Ensure designs align with user needs and business goals

UI Design

  • Create and refine UI components following the design system
  • Contribute to the design system when new components are needed
  • Develop high-fidelity screens for implementation
  • Ensure consistency and quality across all design assets

Collaboration & Validation

  • Validate designs with the Design Lead and key stakeholders
  • Conduct design reviews before and after development to maintain quality
  • Work closely with developers to ensure seamless design implementation

Hard Skills:

  • Strong foundation in design fundamentals such as typography, Gestalt principles, visual hierarchy, color theory, composition, and grid systems.
  • Ability to defend and justify UX decisions made throughout the process
  • Identify new product improvement opportunities.
  • Elevate the quality of the product and the team with quality and elegant visual design.
  • Understand information architecture concepts and interaction design theories, such as heuristics.
  • Build handoff documentation.
  • Deliver high-fidelity prototypes for medium-complexity flows.
  • Review implemented work for design Quality Assurance & test designed flows.
  • Ability to work with different teams simultaneously.
  • Ability to collaborate with other designers in the team to maintain consistency across all platforms

Soft Skills:

  • Good organizational skills;
  • Autonomous;
  • Proactive;
  • Fast learner;
  • Detail-oriented;
  • Curious;
  • Good communication skills;
  • Good teamwork skills;
  • Flexible and adaptable
  • Critical thinking

WHERE

Lisbon - 2/3 on site.

EVERYONE DESERVES TO FOLLOW THEIR BLISS

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Senior Product Designer

Lisboa, Lisboa €60000 - €90000 Y Odds Scanner Group

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Your mission
At Odds Scanner we are looking for a Senior Product Designer to join our team in Lisbon. Here, you'll play a key role in crafting engaging, intuitive, user-focused experiences for our Odds Scanner digital ecosystem of brands and products. You'll contribute to shaping the company's global experience design output, inspiring fellow designers, collaborating with other teams and ensuring that business objectives intersect with user needs and technology feasibility.

You'll bring sharp user-centered thinking and exceptional craft output, helping to develop projects from brief to end user, and delivering work that is pixel-perfect, effective and truly remarkable. You'll inspire and collaborate with a growing design team of five product designers, helping the team to develop and excel on each project.

Responsibilities

  • Help to improve the overall quality of the team's design output.
  • Ensure cohesive and user-friendly experiences throughout our product's ecosystem.
  • Own the end-to-end design workflow, from concept to delivery, utilizing sitemaps, wireframes, prototypes, and high-fidelity designs.
  • Validate ideas with end users.
  • Establish and maintain a design system that ensures consistency and scalability across our products ecosystem.
  • Transform data into actionable insights that highlight design opportunities.
  • Refine the Product Design Team's expertise in UX, UI, Visual Design, and Design Systems by contributing to the team's growth.
  • Work with development teams to bring design and design systems to life.
  • Stay current with design trends and best practices, proactively implementing improvements in the team's design process.

Requirements

  • Extensive knowledge of User Experience Design (UX), User Interface Design (UI), Human-Computer Interaction (HCI), product design, design systems, and visual design.
  • Sharp problem-solving ability and exceptional execution skills.
  • Capability to elevate design briefs to deliver innovative and effective solutions.
  • Strong attention to detail with a commitment to pixel-perfect precision.
  • Ability to innovate by establishing new design concepts.
  • Vast experience working on websites, landing pages, mobile apps, and web applications.
  • Proficiency in using the latest design and prototyping tools.
  • Strong presentation skills to effectively communicate ideas and concepts.
  • Excellent communication skills in English, both written and spoken, with the ability to articulate design decisions and rationale.
  • A strong online portfolio showcasing selected work (only candidates who submit a digital portfolio will be considered).
  • Experience in iGaming or a strong passion and knowledge for sports would be considered an asset.

Benefits

  • 40 days of holidays of your choosing (take only the bank holidays you want);
  • Flexible working hours;
  • Discretionary performance bonus;
  • Hybrid working model;
  • Free breakfast at the office every day;
  • Other benefits and allowances such as Sports, Private Health Insurance, and Education.

About Us
Odds Scanner Group is a media and technology company active in several sports and gambling markets in Latin America and the United States. Our brands, including Odds Scanner, Sambafoot, Tatame, and others, lead the way in delivering high-performance conversion funnels and engaging sports content. We are a truly global and multicultural team with offices in Malta and Lisbon and talented professionals working remotely in Brazil, the United States, Canada, Spain, and many other countries worldwide.

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Sobre o mais recente Product designer Empregos em Portugal !

Senior Product Designer

Lisboa, Lisboa €90000 - €120000 Y DoiT

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Location

Our Senior Product Designer will be an integral part of our Product Management team in EMEA. This role is based remotely as a full-time employee in the UK, Ireland, Sweden, Estonia, Israel, the Netherlands or Spain. We are also open to contractors in East Europe and Portugal.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

About DoiT's PerfectScale Platform

DoiT offers PerfectScale, a pioneering Kubernetes optimization and management solution that empowers DevOps, SRE, and Platform Engineering teams to optimize cloud performance while minimizing costs. We combine advanced AI technology with SME-human expertise to help organizations achieve peak Kubernetes efficiency.

The solution delivers a seamless onboarding experience, an intuitive UI, and a powerful autonomous optimization engine that ensures Kubernetes environments run efficiently with minimal human intervention.

The Opportunity

DoiT is seeking a creative and detail-oriented Senior Digital Product Designer to join our PerfectScale by DoiT team. In this role, you will have the opportunity to make a significant impact on digital product experiences, ensuring they are intuitive, accessible, engaging, and user-friendly. Your primary responsibilities will include applying modern Product Design methodologies in the creation of design artifacts (flows, journeys, wires, mocks, prototypes, specs), and collaborating closely with product management and engineering teams to bring designs to life. As a Senior Product Designer, you will play a critical role in every stage of the process, from conceptualization to implementation, always with the goal of enhancing key metrics through improved user experience and engagement of our customers.

Responsibilities
  • Working with cross-functional team members in the execution and delivery of PerfectScale products, using a customer-focused, iterative design process
  • Collaborating closely with engineering, product management, PMM and research to develop impactful, user-centric, and data-informed solutions.
  • Working alongside engineers throughout the implementation and quality assurance phases.
  • Product Design: Creating user-centered designs based on research and insights, including but not limited to user flows, journeys, wireframes, prototypes, and specifications.
  • Design Iteration: Participating in various methods of critiquing and evaluating design including usability testing and iterating on designs based on feedback.
  • User Advocacy: Acting as a user advocate to ensure the end product offers a high-quality user experience.
  • Participating in the development and maintenance of the design system utilizing the latest industry techniques and best practices
Key Qualifications
  • 5-10 years of experience designing for consumer-facing digital product experiences.
  • A deep passion to think differently and challenge conventional approaches to design.
  • Proven expertise in multiple areas of Digital Product Design including but not limited to Interaction Design, Service Design, Information Architecture, Visual Design, Production Design, Research, and Digital Prototyping.
  • Mastery of Figma, and various prototyping tools.
  • Ability to build and organize high-quality and consistent design artifacts including flow diagrams, journey maps, wireframes, lo and hi-fi mockups, simple prototypes, design specifications, and related documentation.
  • Proven experience leading Design System initiatives and deep expertise in Design Systems best practices.
  • Clear, concise verbal and written communication skills; presentation skills.
  • Experience working on a high-performing team, collaborating with designers, product managers, engineers, leadership, and other key partners.
  • An online portfolio of professional work is required.
Are you a Do'er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge and having fun Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we're here and happy we hit that 'apply' button.

  • Unlimited PTO
  • Flexible Working Options
  • Health Insurance
  • Parental Leave
  • Employee Stock Option Plan
  • Home Office Allowance
  • Professional Development Stipend
  • Peer Recognition Program
Many Do'ers, One Team

DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

LI-Remote
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Principal Product Designer - Agentic AI

Setúbal, Lisboa Zendesk

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full time
*Job Description*

Zendesk builds software crafted to improve the customer experience. We lead the industry with breathtakingly simple software, but we’re constantly innovating and can’t wait to outdo ourselves in the future! Design is an integral part of everyday life at Zendesk. We believe in a collaborative working style, working hand in hand with Product Managers, Engineers, Content Designers, and Researchers. We work with a bias towards rapid prototyping, experimentation, and an obsession with our customers and their needs.

As a Principal Product Designer for our Agentic AI team, you will drive product innovation and excellence for Zendesk Copilot , one of our AI focused experiences and help evolve our agent interfaces to become AI-first. In this role, you will shape the direction of complex, high-impact design initiatives and influence product development at the organizational level. You'll partner closely with cross-functional leadership to align design strategy with business goals, all while championing human-centered, inclusive design practices.

You will get to collaborate mostly with teams in Portugal, Germany, Denmark and Poland but also distributed teams in AMER and APAC.

*What you get to do every single day*


* Drive the design vision and strategy across high-visibility product areas, aligning design with company goals while identifying emerging trends to keep the organization ahead of market shifts.

* Partner with senior leaders across Product, Engineering, and Research to drive customer-centric decision-making at scale, shape end-to-end product experiences and differentiate us in the market.

* Lead large, complex initiatives that impact multiple teams, navigating ambiguity to drive clarity and alignment while applying deep expertise in interaction and systems design to deliver thoughtful, scalable solutions.

* Translate complex design concepts into language that resonates with senior stakeholders - from leadership to our customers - and influences company direction.

* Set the bar for design quality, craft, and inclusive design practices serving as a thought leader across the organization and elevating our team and design practice through mentorship and coaching.



*What you bring to the role*


* 8+ years of professional experience in designing consumer or business SaaS applications.

* Proven track record of shipping complex products at scale and setting design vision for innovative products that require bold thinking and risk taking.

* Strategic mindset and exceptional craft in design work, with the ability to zoom in and out and translate vision into polished design prototypes.

* Experience prompting LLMs, working with generative AI, AI-powered productivity tools, or an intense desire to learn.

* Skilled communication with the ability to influence, align, and build trust with cross-functional stakeholders at all levels.

* Ability to own complex objectives in a fast-paced environment, manage multiple priorities, and adapt to ever-changing requirements and deadlines.



*What’s in it for you?*


* Ownership of the projects you work on and freedom to put your ideas on the table

* Being a part of defining new standards in an emerging space

* Flexible working hours and the ability to work remotely

* Opportunity to learn and grow with a hardworking and passionate team




Think you’re up to the challenge? We’re inviting forward-thinking, ambitious & progressive people to join our growing team - we guarantee it will be one of your most enjoyable, memorable, rewarding, and important gigs of your career.

*** Please submit a link to your portfolio or work samples with your application ***

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

*The intelligent heart of customer experience*

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
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Principal Product Designer - Agentic AI

Seixal, Lisboa Zendesk

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full time
*Job Description*

Zendesk builds software crafted to improve the customer experience. We lead the industry with breathtakingly simple software, but we’re constantly innovating and can’t wait to outdo ourselves in the future! Design is an integral part of everyday life at Zendesk. We believe in a collaborative working style, working hand in hand with Product Managers, Engineers, Content Designers, and Researchers. We work with a bias towards rapid prototyping, experimentation, and an obsession with our customers and their needs.

As a Principal Product Designer for our Agentic AI team, you will drive product innovation and excellence for Zendesk Copilot , one of our AI focused experiences and help evolve our agent interfaces to become AI-first. In this role, you will shape the direction of complex, high-impact design initiatives and influence product development at the organizational level. You'll partner closely with cross-functional leadership to align design strategy with business goals, all while championing human-centered, inclusive design practices.

You will get to collaborate mostly with teams in Portugal, Germany, Denmark and Poland but also distributed teams in AMER and APAC.

*What you get to do every single day*


* Drive the design vision and strategy across high-visibility product areas, aligning design with company goals while identifying emerging trends to keep the organization ahead of market shifts.

* Partner with senior leaders across Product, Engineering, and Research to drive customer-centric decision-making at scale, shape end-to-end product experiences and differentiate us in the market.

* Lead large, complex initiatives that impact multiple teams, navigating ambiguity to drive clarity and alignment while applying deep expertise in interaction and systems design to deliver thoughtful, scalable solutions.

* Translate complex design concepts into language that resonates with senior stakeholders - from leadership to our customers - and influences company direction.

* Set the bar for design quality, craft, and inclusive design practices serving as a thought leader across the organization and elevating our team and design practice through mentorship and coaching.



*What you bring to the role*


* 8+ years of professional experience in designing consumer or business SaaS applications.

* Proven track record of shipping complex products at scale and setting design vision for innovative products that require bold thinking and risk taking.

* Strategic mindset and exceptional craft in design work, with the ability to zoom in and out and translate vision into polished design prototypes.

* Experience prompting LLMs, working with generative AI, AI-powered productivity tools, or an intense desire to learn.

* Skilled communication with the ability to influence, align, and build trust with cross-functional stakeholders at all levels.

* Ability to own complex objectives in a fast-paced environment, manage multiple priorities, and adapt to ever-changing requirements and deadlines.



*What’s in it for you?*


* Ownership of the projects you work on and freedom to put your ideas on the table

* Being a part of defining new standards in an emerging space

* Flexible working hours and the ability to work remotely

* Opportunity to learn and grow with a hardworking and passionate team




Think you’re up to the challenge? We’re inviting forward-thinking, ambitious & progressive people to join our growing team - we guarantee it will be one of your most enjoyable, memorable, rewarding, and important gigs of your career.

*** Please submit a link to your portfolio or work samples with your application ***

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

*The intelligent heart of customer experience*

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
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