4 Empregos para Apoio ao Cliente - Vila Nova De Gaia
Customer Support Specialist (German and English)
Publicado há 3 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Location: Porto, Portugal (On-site)
Contract Type: Full-time
Schedule: Monday to Sunday, 10:00 – 19:00 (rotative shifts, 2 days off)
Possibility of extending shifts between 09:00 – 21:00. Night shifts may be introduced later.
Are you passionate about communication, problem-solving, and social media? We are looking for enthusiastic German-speaking Customer Support Specialists to join our vibrant team in Porto.
In this role, you’ll provide high-quality customer support for a leading social media platform, ensuring users receive clear, empathetic, and effective solutions.
What You’ll Do- Handle customer inquiries and resolve issues via multiple channels (chat, email, phone).
- Investigate, troubleshoot, and provide accurate information to customers.
- Use internal tools and procedures to deliver clear and professional solutions.
- Track cases and escalate when necessary to ensure user satisfaction.
- Actively contribute to improving the overall customer experience .
- Competitive salary: €1,100/month x 14 months.
- €3,000 Welcome Bonus to kick-start your journey.
- Performance incentives based on KPIs.
- Full-time contract with stability.
- Paid training and continuous career development.
- Referral bonus for recommending friends.
- Central location in Porto – a lively European city by the sea.
- Growth opportunities in an international and multicultural work environment .
- Fluent German (B2–C1) , both spoken and written, plus good English skills .
- Strong background in customer service and familiarity with KPIs.
- Previous experience with social media platforms or online services is a plus.
- Tech-savvy, with good computer and multitasking skills.
- High attention to detail, problem-solving abilities, and strong communication skills.
- Flexibility to adapt to evolving schedules, including possible night shifts.
This is more than just a job – it’s a chance to:
- Use your German language skills daily in a professional environment.
- Grow in one of Europe’s most dynamic service hubs.
- Experience life in Porto , a beautiful coastal city with international vibes.
Ready to bring your German skills to the next level? Apply now and join a global team in Porto!
Dados Da Empresa
Customer Service with French language - Apoio ao cliente em língua francesa (remoto)
Ontem
Trabalho visualizado
Descrição Do Trabalho
Work from anywhere in Portugal! (Offer available only for candidates already based in Portugal)
A leading automotive group is looking for motivated professionals to join its customer support team in Lisbon. In this role, you will be responsible for delivering high-quality service to users, ensuring an excellent customer experience and achieving performance objectives in quality, efficiency, and service.
Job Details
- Contract type: 6-month contract with the possibility of renewal
- Language requirement: Fluent French (C2 level) – English at B1 level
Responsibilities
- Manage reservations: creation, modification, and cancellation
- Administrative tasks related to reservations: issuing tickets, modifications, and cancellations
- Provide accurate, real-time information to support customer decision-making
- Deliver service that exceeds customer expectations
- Actively listen and adapt support to the individual needs of each customer
Candidate Profile
- Excellent communication skills and customer focus
- Empathy, solution-oriented mindset, and team spirit
- Previous customer support experience will be valued
- Availability to work rotating shifts
Conditions and Benefits
- Base salary (gross): €880 × 14 months
- Performance bonus (gross): up to €50 per month
- Meal allowance: 23 per working day (meal card)
- Health insurance: available from day one with a monthly co-payment; free after 6 months of contract
Are you ready to take the next step in your career?
Real Recruitment Solutions is a recruitment agency that will support you throughout all stages of your interview process. By applying with us, you will have the opportunity to speak with our recruiters to get all the details about the role, salary, and conditions. Our mission is to support you every step of the way. We share one goal: helping you find a job where you feel satisfied.
Customer Service with French language - Apoio ao cliente em língua francesa (remoto)
Ontem
Trabalho visualizado
Descrição Do Trabalho
Work from anywhere in Portugal! (Offer available only for candidates already based in Portugal)
A leading automotive group is looking for motivated professionals to join its customer support team in Lisbon. In this role, you will be responsible for delivering high-quality service to users, ensuring an excellent customer experience and achieving performance objectives in quality, efficiency, and service.
Job Details
- Contract type: 6-month contract with the possibility of renewal
- Language requirement: Fluent French (C2 level) – English at B1 level
Responsibilities
- Manage reservations: creation, modification, and cancellation
- Administrative tasks related to reservations: issuing tickets, modifications, and cancellations
- Provide accurate, real-time information to support customer decision-making
- Deliver service that exceeds customer expectations
- Actively listen and adapt support to the individual needs of each customer
Candidate Profile
- Excellent communication skills and customer focus
- Empathy, solution-oriented mindset, and team spirit
- Previous customer support experience will be valued
- Availability to work rotating shifts
Conditions and Benefits
- Base salary (gross): €880 × 14 months
- Performance bonus (gross): up to €50 per month
- Meal allowance: 23 per working day (meal card)
- Health insurance: available from day one with a monthly co-payment; free after 6 months of contract
Are you ready to take the next step in your career?
Real Recruitment Solutions is a recruitment agency that will support you throughout all stages of your interview process. By applying with us, you will have the opportunity to speak with our recruiters to get all the details about the role, salary, and conditions. Our mission is to support you every step of the way. We share one goal: helping you find a job where you feel satisfied.
COBUS | Gestor de Serviço ao Cliente (m/f/d)
Publicado há 156 dias atrás
Trabalho visualizado
Descrição Do Trabalho
- Ambiente de trabalho responsável e interessante numa equipa altamente motivada;- Ambiente de trabalho internacional;- Formação Técnica intensiva;- Seguro de Saúde;- Seguro de Vida;- Dia extra de férias;- Fundo de Pensões
O que valorizamos:
- Experiência profissional comprovada de, pelo menos, 5 anos;- Background técnico ou na área automotive ;- Bom domínio linguístico a Inglês falado e escrito (critério obrigatório);- Disponibilidade para viajar (critério obrigatório);- Boa capacidade de identificar problemas rapidamente e encontrar soluções eficazes;- Foco em métricas e objetivos, buscando sempre melhorar a satisfação do cliente e a eficiência operacional;- Habilidade para se ajustar a mudanças e lidar com situações imprevistas;- Aptidão para analisar dados e feedbacks, usando essas informações para melhorar processos e estratégias;- Familiaridade com ferramentas de atendimento ao cliente, CRM e outras tecnologias relevantes;- Conhecimento de Alemão e Espanhol falado e escrito (critério preferencial). Na Salvador Caetano ajudamos as Pessoas a moverem-se. Na Salvador Caetano queremos contribuir para um futuro inclusivo e representativo. Acreditamos que a diversidade de talento empodera as nossas equipas, cria ambientes propícios à inovação e contribui para a evolução do negócio. Aqui incentivamos a diferença e incluímo-la. Independentemente da idade, género, etnia ou religião, a Salvador Caetano promove a igualdade de oportunidades e garante a integração numa cultura baseada na dignidade e respeito por todas as pessoas. Os dados pessoais que nos der a conhecer, no âmbito da apresentação de candidatura à presente vaga, serão tratados, por meios automatizados ou não, nos termos previstos na política de privacidade, que poderá consultar emSeja o primeiro a saber
Sobre o mais recente Apoio ao cliente Empregos em Vila Nova De Gaia !