4 Empregos para Design Thinking - Portugal
Director of Product Design
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What do we do?
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better.
We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally.
What you'll do:
Lead with Vision and Strategy
- Lead and scale our Product Design team as we continue to grow, providing clear direction and fostering a collaborative, high-performing culture
- Drive design strategy that aligns with business objectives and delivers exceptional customer experiences across our product portfolio
Cross-Functional Leadership
- Partner closely with Product & Engineering teams and key stakeholders to ensure seamless execution from concept to launch
- Champion design thinking across the organization, influencing product roadmaps and strategic decisions
Deliver Impact
- Focus relentlessly on customer and business outcomes, using data and user insights to inform design decisions and measure success
- Craft world-class customer experiences that delight users and drive meaningful business results
Build and Develop Talent
- Grow and mentor a talented design team, providing coaching, career development, and creating pathways for advancement
- Foster a culture of design excellence where creativity, collaboration, and continuous learning thrive
Drive Innovation
- Embed cutting-edge AI prototyping tools into our design process, staying ahead of industry trends and enhancing team productivity
We'd love to hear from you if:
- You've successfully led product design teams at scale-up tech companies, with experience navigating rapid growth and evolving challenges
- You have deep experience working across both consumer-facing and back-office products, understanding the unique design considerations for different user types and contexts
- You're passionate about building teams, driving results, and creating products that users love
- You love working in a fast-paced, dynamic, high-growth environment
Everyone is welcome at Paddle
At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group.
Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed.
We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together.
Why you'll love working at Paddle
We're a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture.
We live and breathe our values, which are:
Paddle For Others
Paddle together
Paddle simply
We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives.
We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Connecting at Paddle
We're a
'digital-first' company
, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations.
We recognize that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration.
Our Paddle hubs:
- In Europe: UK (London headquarters), Portugal (Lisbon hub), Netherlands and Ireland (Dublin hub)
- In North America: Austin, TX (USA) and Toronto (Canada)
Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work.
To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.
Manager, Product Experience Design
Publicado há 17 dias atrás
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_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Experience Design
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
The Marketing Services team is charged to develop and maintain products and solutions delivering great business value and user experience leveraging cutting edge technology.
Summary
We are looking for an experienced User Experience/Interaction Designer with some skills as a UX engineer to support a critical role in our Marketing Services organization. This role supports a global community of consultants with the tools and workflows required to deliver marketing campaigns at scale.
Ideal candidates are passionate about the possibilities of data and data-driven experience design with good knowledge and experience of User Interface Design to join our rapidly growing, highly-innovative data and services Product Development team.
The design function works as part of wider cross-functional teams that form organically around data product ideas - collectively contributing to the rapid iteration of Prototypes and MVPs (Minimal Viable Product), mainly in the B2B and B2B2C arenas. Each design iteration is exposed to end-users at each cycle of our rapid design-test-redesign process, to ensure optimum user traction. Prototype and MVP outputs include dashboards; widgets; chatbots; web applications; mobile applications; VUI voice interfaces; digital assistants; etc. - all in service of solving complex business challenges and with an ever increasing emphasis on Artificial Intelligence (AI) and Machine Learning (ML).
Role
Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking)
Participate in "Design Thinking" workshops - collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products
Explore the "art-of-the-possible" in the era of Big Data, Artificial Intelligence (AI) and Machine Learning (ML) - whilst always maintaining regulatory compliance
Leverage existing - and contribute net new - design patterns to Mastercard's design pattern library
Help define the next generation of data and data-driven products for Marketing Services- and through doing so, help shape the future of Mastercard and its growth
Creation of a cohesive and compelling visual language across diverse form factors: web, mobile and internet of things
Work on future state conceptual designs, driving experimentation that improves the quality of product design overall.
Work closely with key partners from brand & marketing, alongside the broader user experience team to drive delightful and highly usable transactional experiences leveraging the broader visual language for MasterCard.
Work closely with our technology team to define implementation standard for our products leveraging modern presentation layer practices such as adaptive/responsive web and current and forward-thinking technologies.
Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers.
Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base
Drive VXD design across a broader ecosystem, where experiences will require tailoring to meet the needs of both MasterCard customers and end consumers
Help define the next generation of data and data-driven products and their visualization - and through doing so, help shape the future of Mastercard and its growth
Required Experience / Knowledge / Skills (Core)
Experience developing User Archetypes and Personas and user journeys to inform product design decisions
Experience in front end prototyping and related development concepts (UX Engineering)
Experience in rapid prototyping (Lean UX and Design Thinking)
Experience in articulating elegant and engaging experiences using sketches, storyboards, information architecture blueprints and prototypes
Experience in the implementation of creative, useable and compelling visual mockups and prototypes.
Experience working with complex information architectures
Experience of design-experiences across multiple media
Experience using prototyping/wireframing tools such as Figma, Sketch, Adobe Experience Design, Adobe Illustrator etc.
An understanding of complex information architectures for digital applications
Candidate
Prior experience working in a world-class UX team
Experience working/multi-tasking in an extremely fast-paced startup-like environment with high autonomy
Experience in client-facing engagements, preferably in leading them
Empathetic champion of the user - passionate about the detail of great usability, interaction design and aesthetics to give the best possible UX
Passionate about the possibility of data driven experiences - Passionate about the potential for data, Artificial Intelligence (AI) and Machine Learning ML)
Experience with data visualization tools such as Tableau, PowerBI, Domo, R Studio etc.
Defensible point-of-view on gamification
Demonstrable knowledge of UX and Interaction Design heuristics and best practices: e.g. Lean UX; Mobile First etc.
Demonstrable knowledge of ergonomic and usability best practices
Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience
Strong portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other
Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
User Experience
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Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world's largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About The Opportunity
User Experience (UX) Manager | Growth (Enterprise SaaS)
We are looking for a
UX Manager
or
Sr. UX Manager
to lead and mentor a global team of designers working on projects for our Growth group in Research and Development. This person will be responsible for managing a team of five UX designers and ensuring that the new functionality we release meets both business and user goals. The role reports to the VP of User Experience in our R&D organization.
The UX team consists of product designers and technical writers who are committed to helping our users create compelling product experiences. We use Figma to create designs using our design system, Habanero. In addition, we employ a set of tools to connect with current and potential customers both within and outside our product.
The Growth group at Salsify is focused on creating new products and capabilities that drive customer satisfaction and business expansion. As one of the leaders of this group, you'll form a triad with an engineering and product management leader to drive innovative projects that push the boundaries of what Salsify's platform can achieve. You'll understand the product, manage a team, and create and sustain processes that help us grow and scale.
You'll Make An Impact Via
- Outcomes Rather than Outputs: Do work that drives results.
- Leadership and Team Management: Lead, mentor, and grow a team of UX designers in Portugal and the US.
- Cross-Functional Collaboration: Partner with Directors of Engineering and Product Management to lead the Growth Group in the R&D organization.
- UX Strategy and Execution: Define and drive UX best practices, ensuring a seamless, user-centered design experience.
- Research and Design Operations: Implement efficient processes and tools to support a distributed design team that recruits its own users for the research it conducts.
- User Research & Data-Driven Design: Leverage data, research, and user feedback to demonstrate that design decisions are improving the user experience and driving business impact.
You'll Enjoy This Role If You Like
- Designing for complex B2B applications
- Leading UX teams across different locations and time zones
- Articulating design decisions to a broad range of stakeholders
- Working cross-functionally
- Advocating for user needs in the context of business impact
- Implementing, sustaining, and growing a design system
- Conducting your work in English. Fluency in written and spoken English is required
- Focusing on the business of e-commerce, specifically how brands and retailers collaborate to sell products online
At Salsify, we maintain 3 core principles as part of our
Compensation Philosophy
:
- We pay market rates, which are competitive and equitable
- We pay based on performance and proficiency, not tenure
- We adjust proactively; when the market moves, we do too
The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.
National Pay Range
€59.500—€70.000 EUR
Salsify loves a good success story and it would be our privilege to help write yours We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person's achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you
A member of Talent '' will be reaching out about next steps if we would like to move forward.
Salsify's mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify's growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you
As part of the hiring process, we may be conducting reference checks with your provided contacts.
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact
We take your security seriously. When applying for a position with us, please be aware of the following:
Official Communication Channels
All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.
Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments Ever Required
Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.
Personal Information Requests
Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.
User Experience Designer
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Job Description
Title:
Product/UX Designer (with Strategic Focus)
Technology: B2B Customer Engagement Platform
Remote: Europe-based
Preferred: Russian Speaking
Key Responsibilities:
- Run usability tests and interviews with users to identify where they get stuck or confused.
- Audit current flows (onboarding, navigation, data presentation) and highlight improvements.
- Create wireframes and clickable prototypes for testing with clients.
- Iterate designs quickly based on structured feedback loops.
- Present findings and recommendations to leadership in a way that ties design back to adoption and revenue goals.
Skills & Experience:
- Strong background in both
UX research, strategy, and design
.
- Proven ability to turn insights into usable wireframes and prototypes.
- Experience in B2B/Customer Communication-heavy products preferred.
- Confident communicator – able to explain design decisions in board meetings.
Engagement:
- Fractional/part-time to start (e.g., 3 days per week).
- Focused on discovery, design improvements, and fast iteration cycles.
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