2 Empregos para Design Thinking - Portugal
Director of Product Design
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What do we do?
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. 
We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally.
What you'll do:
Lead with Vision and Strategy 
- Lead and scale our Product Design team as we continue to grow, providing clear direction and fostering a collaborative, high-performing culture
 - Drive design strategy that aligns with business objectives and delivers exceptional customer experiences across our product portfolio
 
Cross-Functional Leadership
- Partner closely with Product & Engineering teams and key stakeholders to ensure seamless execution from concept to launch
 - Champion design thinking across the organization, influencing product roadmaps and strategic decisions
 
Deliver Impact
- Focus relentlessly on customer and business outcomes, using data and user insights to inform design decisions and measure success
 - Craft world-class customer experiences that delight users and drive meaningful business results
 
Build and Develop Talent
- Grow and mentor a talented design team, providing coaching, career development, and creating pathways for advancement
 - Foster a culture of design excellence where creativity, collaboration, and continuous learning thrive
 
Drive Innovation
- Embed cutting-edge AI prototyping tools into our design process, staying ahead of industry trends and enhancing team productivity
 
We'd love to hear from you if:
- You've successfully led product design teams at scale-up tech companies, with experience navigating rapid growth and evolving challenges
 - You have deep experience working across both consumer-facing and back-office products, understanding the unique design considerations for different user types and contexts
 - You're passionate about building teams, driving results, and creating products that users love
 - You love working in a fast-paced, dynamic, high-growth environment
 
Everyone is welcome at Paddle
At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. 
Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed.
We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. 
Why you'll love working at Paddle
We're a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture. 
We live and breathe our values, which are:
Paddle For Others
Paddle together
Paddle simply
We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives. 
We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Connecting at Paddle
We're a
'digital-first' company
, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations. 
We recognize that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration.
Our Paddle hubs:
- In Europe: UK (London headquarters), Portugal (Lisbon hub), Netherlands and Ireland (Dublin hub)
 - In North America: Austin, TX (USA) and Toronto (Canada)
 
Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work.
To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.
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                    Product Design IEFP Internship
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The DEUS Initiative
We're a team of curious minds who believe technology should serve people. Our mission is to unlock the potential of AI for humanity through solutions that are not just innovative, but also ethical and impactful. We're driven by a desire to simply make things better.
Our name is inspired by deus ex machina, not because we think we're gods, but because we design AI that steps in to support, solve, and serve.
DEUS also stands for what we do best:
Data | Engineering | User Experience | Strategy 
With offices in Amsterdam, Porto, and A Coruña, we collaborate on international projects that challenge us to think deeply, build with care, and design for human good.
Will you be part of what comes next?
About You
This role is a great fit if you:
Meet the eligibility criteria established by the IEFP. 
Multilingual abilities — excellent English is a must, but other languages are always a plus.
Are passionate about solving complex problems through design and technology.
Enjoy planning and conducting research, including qualitative user research and market analysis.
Have some experience designing user flows and interactions for complex digital products.
Are skilled in creating both low-fidelity and high-fidelity prototypes for products and services.
Have an eye for crafting visually engaging interaction and communication elements.
Are familiar with user testing and proposition validation methodologies.
Can create customer experience journeys, identify pain points and opportunities, develop personas, and design Future Service Blueprints.
Enjoy supporting and facilitating design workshops in various formats and timeframes (e.g., Design Sprints, Design Thinking sessions, Ideation workshops, Value Proposition design, etc.).
Bonus points if you have:
Background or curiosity in AI and emerging technologies. 
UX copywriting, system design, or client training experience.
What You'll Be Doing
Collaborating on exciting and challenging projects with some of our biggest clients across different industries (government, banking, pharmaceutical, energy).
Research, analyze, and translate user and business needs into actionable insights.
Create customer journeys, personas, blueprints, and opportunity maps to shape strategy and scope.
Design and prototype products and services that are elegant, efficient, and user-centered.
Plan and facilitate collaborative workshops with clients and stakeholders.
Conduct user testing and validation, turning findings into clear recommendations.
Collaborate closely with cross-disciplinary teams (data, engineering, strategy) to ensure solutions are desirable, viable, and feasible.
(…and there's always space to explore what excites you.)
What You'll Experience
Community: Join a friendly multicultural team that loves to connect, through regular social events, activities, and our yearly company retreat, Pantheon.
Flexibility: We encourage a hybrid setup, but there are no mandatory office days. You decide when to come in and how to manage your time.
Growth: We support your development with a €1000 annual learning budget, dedicated mentorship, and a clear growth framework. We do annual reviews to recognize your growth and make sure your salary reflects it.
Well-being: Benefit from health insurance, flexible benefits, extra vacation days with tenure, and regular check-ins to support your well-being.
Purpose: Drive real impact and take ownership of meaningful projects with global clients.
A Place Where You Belong
At DEUS, we are deeply committed to building an environment where you can truly be your authentic self. We celebrate diversity in every dimension, fostering an atmosphere where every individual feels valued and respected.
We do not tolerate any form of discrimination. We maintain a clear 'no assholes' policy, applying to both our team and our clients, ensuring a respectful and positive dynamic for all.
We're committed to an inclusive and accessible recruitment process. So please let us know how we can best support you on the application form.
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Eligibility Criteria for IEFP Internship
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The new internship is in a different field
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