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A Future Healthcare Virtual Clinic (clínica virtual do Grupo Future Healthcare) procura pessoas que tendo a experiência e as qualificações necessárias tenham também a motivação para mudar a forma como se faz saúde em Portugal e que aliem o saber fazer ao saber ser, sempre com foco no que tem mais valor: a saúde dos nossos clientes.

Neste momento, procuramos Dermatologistas para colaborarem na prestação de cuidados médicos através da realização de vídeoconsultas, podendo posteriormente virem a participar noutro tipo de projetos.

Qual o perfil que procuramos?

• Especialidade em Dermatologia com inscrição na Ordem dos Médicos em Portugal
• Vontade de fazer parte da transformação da prestação de cuidados médicos
• Apetência para a tecnologia e motivação para a inovação
• Gosto por desafios
• Boa capacidade de comunicação
• Espírito de equipa
• Conhecimento de línguas (preferencialmente inglês e espanhol)
• Residente em qualquer localização dentro ou fora do país (dado ser exclusivamente em regime remoto)

A FHVC teve início em 2020, é 100% digital, e é uma unidade de telemedicina registada na Entidade Reguladora de Saúde com um corpo clínico contratado. Presta vários serviços de atendimento, sendo também nosso foco o trabalho sobre modelos de saúde baseados no valor e apoiados numa componente digital robusta e capaz potenciar a humanização na saúde. Com um forte trabalho em equipa e de qualidade técnica inquestionável temos vindo a ganhar terreno na prestação de cuidados de saúde, e assim queremos continuar a construir caminho.

A Future Healthcare Virtual Clinic faz parte do Grupo Future Healthcare que tem como missão proporcionar aos clientes as melhores condições de saúde, vida e bem-estar. Pretende ser uma referência global na prestação de serviços, posicionando-se como um Facilitador de Vida e Saúde centrado no Cliente. Com 5 linhas de negócio distintas - Operações, Tecnologia, Gestão de Risco, Distribuição e Saúde Digital (compreende a clínica virtual que tem vindo a construir como uma aposta chave no que é o futuro da saúde em Portugal e no mundo).

Envie-nos a sua candidatura para

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Ao enviar o seu CV, está a autorizar o tratamento pelo Grupo Future Healthcare, dos seus dados pessoais facultados no âmbito da candidatura, tendo em vista o processo de seleção e recrutamento, e nos termos do Regulamento Geral de Proteção de Dados (RGPD). Os Dados Pessoais do Candidato são conservados durante 1 ano, após o qual são eliminados. A qualquer momento o candidato pode aceder aos seus dados pessoais, bem como solicitar a sua retificação em caso de inexatidão, requerer a limitação do tratamento e a eliminação dos dados, exercer a respetiva oposição ou o direito à portabilidade, nas condições legalmente aplicáveis e segundo os termos e condições previstos na Política de Privacidade

A Randstad encontra-se a recrutar enfermeiro(a)s para o SNS24, um projeto de teleconsulta totalmente remoto.

Objectivo:

• Atendimento para as seguintes situações:
• infecção respiratória aguda;
• queixas de orofaringe.

Todas as outras situações são para encaminhamento

Requisitos:

• Licenciatura e/ou mestrado em enfermagem;
• Cédula Profissional válida;
• CV actualizado;
• Seguro de Responsabilidade Civil;
• Seguro de Acidentes Pessoais.

Horários:

• Totalmente de acordo com a sua disponibilidade (com maior foco no período das 7h às 22h)

About Online Filings

Our mission is to empower entrepreneurs to realise their dreams and focus on what truly matters.

Our Online Filings platform and software simplifies, automates, and eliminates business administrative tasks, helping entrepreneurs accomplish more with less effort.

We aim to remove obstacles and enable entrepreneurs to achieve success faster and more effectively.

Role Overview

As a Senior Customer Experience Specialist, you will be responsible for delivering exceptional service and support to our users.

Your primary objective will be to ensure customer satisfaction by resolving inquiries, troubleshooting issues, and providing expert guidance on our products and services. You will interact with customers via phone, email, and live chat, demonstrating a deep understanding of our offerings and a commitment to delivering personalised solutions. By maintaining detailed records of customer interactions and collaborating with internal teams, you will contribute to continuous improvements in our customer experience.

This is a fantastic opportunity for an experienced customer service representative looking to expand their skills and work within a cohesive and supportive team.

Key Responsibilities

• Deliver outstanding customer service via phone, email, and online chat, ensuring clients have the best experience possible.
• Serve as an escalation point for complex issues, providing clear solutions and maintaining customer satisfaction.
• Relay customer feedback for product improvements, identify issues affecting the customer experience and recommend solutions, escalate bugs to the Tech Support team.
• Assess, process, and resolve refund requests in line with company policies, balancing customer experience with business objectives.
• Communicate refund decisions effectively, offering alternatives where appropriate to retain customers.
• Develop strong knowledge of Online Filings’ products to provide accurate information, understand customer needs, and upsell relevant services.
• Maintain accurate records of customer interactions and actions taken.
• Resolve or escalate customer complaints promptly and efficiently.

Qualifications and Key Skills

• Minimum of 6 years' in customer success or customer experience related roles in a Software as a Service company.
• Strong communication and interpersonal skills.
• Native or fluent English level (C1 minimum) with outstanding speaking and writing skills.
• Experienced user of MS Office and CRM systems such as Zendesk and Salesforce, with the ability to quickly adapt to new tools and technologies.
• Problem-solving skills and ability to troubleshoot.
• Empathetic, with the ability to build rapport easily with customers and colleagues.
• Humble, open to feedback, curious, and eager to learn.
• Persistent, agile, and goal-driven.

Preferred Qualifications

• Bachelor's degree is preferable.
• Advance analytical skills.

Benefits and Perks

Our comprehensive offering is designed around flexibility, well-being, and continuous growth, ensuring that you have the support and resources to excel both professionally and personally.

• Fixed Weekly Schedule: Monday - Friday 9am - 6pm, 40h per week.
• Competitive Salary: €1,200 - €,350 gross per month, with yearly salary reviews and increases (based on performance).
• Meal Allowance: 4 per month, tax free in addition to your base salary (equivalent of .20 per day)
• Remote Working: Hybrid/ Remote. If based in the Greater Lisbon area, you will be required to be in the office once a week.
• Holiday Allowance: 22 days holiday plus bank holidays.
• Computer will be provided to work from your home.
• Contract type: 1 year contract with the opportunity to become Permanent.

Online Filings is an equal opportunity employer. We celebrate diversity and are committed to equal employment and creating an inclusive environment for all employees, irrespective of race, gender, sex, religion, nationality, age or disability.

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity.

Your Role & Responsibilities

To provide information to customers regarding their queries and troubleshoot the issues as per defined SLAs, able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer and meet the quality standard

• Interacting with customers on phone, email or chat to resolve their queries
• Improving skill level through Self-development or nominating training programs Skill Reverification Tests
• Meeting Quality Scores, SLAs and bringing Innovation and Process Improvement
• The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
• To consistently meet or exceed all agreed Productivity parameters as defined for the process

Qualifications & Experience

Minimum Requirements

Graduate in any stream

Required Work Experience

• Minimum of 1 years’ experience in Customer Service or Technical as Voice Support
• Experience handling complaints; driven to deliver an excellent customer experience through resolutions and adherence to response times
• Experience working and managing communications, with multiple cross-functional teams/stakeholders.
• Having worked on SAP or similar CRM application

Required Language Thresholds:

• Dutch Native/C2 Level
• English: B2/C1 Level

Key Skills

• Team oriented/team player
• Situational/contextual awareness with the ability to understand the impacts of one’s work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and high level of professionalism
• Proactive, self-motivated, self-starter, minimal supervision
• Excellent analytical skills and strong decision-making skills committed to resolution and compliance
• Strong organizational, time and workflow management skills

Why Us

• Permanent contract
• Competitive salary
• Private health and life insurance from day one in the company
• Working days: Monday to Friday
• Meal allowance on card/voucher

Equality & Opportunity for All

As a company with employees representing 161 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Candidate Privacy Notice:

Technical Customer Success Specialist – Mainframe

We’re an award-winning, inclusive, and culturally diverse team that thrives on innovation and community impact. Here, you’ll find a fun and supportive environment where work-life balance matters, achievements are celebrated, and colleagues inspire and challenge each other every day.

Our mission is to help organizations free up time and space to become Autonomous Digital Enterprises that embrace the opportunities ahead. Customer Success is at the heart of that mission—driving outcomes, building strong relationships, removing friction, and delivering an exceptional customer experience.

As a Technical Customer Success Specialist (CSS), you’ll play a pivotal role in ensuring the success of our Mainframe customers. You’ll align cutting-edge solutions with business goals, driving adoption, retention, and growth while acting as a trusted advisor at all levels—including the executive suite.

What you’ll do:

• Ensure customers maximize value from their investment, drive adoption, and identify new opportunities for growth.
• Collaborate with Sales and account teams to execute customer success strategies.
• Mentor and foster strong partnerships between customers, internal teams, and partners.
• Partner with customers to design Business Roadmaps and support transformational initiatives.
• Develop a deep understanding of customer business challenges to map solutions that deliver measurable outcomes.
• Help establish governance, change management, and Centers of Excellence programs.
• Identify and mitigate risks to customer success.
• Advocate for customers internally while influencing product and service evolution.
• Contribute thought leadership and best practices around business transformation.
• Support renewal processes to ensure ongoing success and minimize attrition.

What you’ll bring:

• 5+ years of experience with z/OS systems or major subsystems (especially DB2).
• Hands-on experience with Mainframe monitoring tools.
• Strong written and verbal communication skills in English.
• Proven customer engagement experience, including C-level interactions.
• Excellent organizational, time management, and multitasking abilities.
• Problem-solving, analytical, and executive facilitation skills.
• Track record managing complex, enterprise-level accounts.
• BS degree in Computer Systems or related technical field (or equivalent experience in systems/software programming).

A Future Healthcare Virtual Clinic (clínica virtual do Grupo Future Healthcare) procura pessoas que tendo a experiência e as qualificações necessárias tenham também a motivação para mudar a forma como se faz saúde em Portugal e que aliem o saber fazer ao saber ser, sempre com foco no que tem mais valor: a saúde dos nossos clientes.

Neste momento, procuramos Médico(a) de Medicina Geral e Familiar para colaborar na equipa que presta serviço de Atendimento Médico Permanente, para posteriormente poder também participar em outros projetos.

Qual o perfil que procuramos?

• Especialidade em Medicina Geral e Familiar com inscrição na Ordem dos Médicos em Portugal
• Vontade de fazer parte da transformação da prestação de cuidados médicos
• Apetência para a tecnologia e motivação para a inovação
• Gosto por desafios
• Boa capacidade de comunicação
• Espírito de equipa
• Conhecimento de línguas (preferencialmente inglês e espanhol)
• Residente em qualquer localização dentro ou fora do país (dado ser exclusivamente em regime remoto)

A FHVC teve início em 2020, é 100% digital, e é uma unidade de telemedicina registada na Entidade Reguladora de Saúde com um corpo clínico contratado. Presta vários serviços de atendimento, sendo também nosso foco o trabalho sobre modelos de saúde baseados no valor e apoiados numa componente digital robusta e capaz potenciar a humanização na saúde. Com um forte trabalho em equipa e de qualidade técnica inquestionável temos vindo a ganhar terreno na prestação de cuidados de saúde, e assim queremos continuar a construir caminho.

A Future Healthcare Virtual Clinic faz parte do Grupo Future Healthcare que tem como missão proporcionar aos clientes as melhores condições de saúde, vida e bem-estar. Pretende ser uma referência global na prestação de serviços, posicionando-se como um Facilitador de Vida e Saúde centrado no Cliente. Estando presente em 6 países, com 5 linhas de negócio distintas - Operações, Tecnologia, Gestão de Risco, Distribuição e Saúde Digital - entende a clínica virtual que tem vindo a construir como uma aposta chave no que é o futuro da saúde em Portugal e no mundo.

Envie-nos a sua candidatura

___

Ao enviar o seu CV, está a autorizar o tratamento pelo Grupo Future Healthcare, dos seus dados pessoais facultados no âmbito da candidatura, tendo em vista o processo de seleção e recrutamento, e nos termos do Regulamento Geral de Proteção de Dados (RGPD). Os Dados Pessoais do Candidato são conservados durante 1 ano, após o qual são eliminados. A qualquer momento o candidato pode aceder aos seus dados pessoais, bem como solicitar a sua retificação em caso de inexatidão, requerer a limitação do tratamento e a eliminação dos dados, exercer a respetiva oposição ou o direito à portabilidade, nas condições legalmente aplicáveis e segundo os termos e condições previstos na Política de Privacidade

Workster is recruiting experienced Irish professionals for a digital banking project on-site in Lisbon. This is an exciting opportunity for candidates with 12+ months’ experience in banking, financial services, or insurance in Ireland to join an innovative international team. Full relocation support is provided to make your move smooth and stress-free.

Your Role

• Act as the first point of contact for customers via phone, email, and chat.
• Resolve a wide range of customer queries, aiming for first-contact resolution.
• Manage complex customer issues end-to-end with professionalism and empathy.
• Support fraud investigations, dispute resolution, and complaints management.
• Identify and assist vulnerable customers, escalating when necessary.
• Collaborate with teammates, share knowledge, and support process improvements.
• Adapt to evolving business and customer needs in a dynamic environment.

Your Qualifications

• Irish citizens with at least 12 months’ experience in banking, financial services, or insurance in Ireland.
• Fluent English (native-level) – written and spoken.
• Strong communication and confident decision-making skills, especially in sensitive or complex cases.
• Tech-savvy and quick to learn new tools (e.g., GSuite, Slack).
• Collaborative, resilient, and adaptable in a fast-paced environment.

The Offer

• Full relocation support for Irish candidates, including:

Flights to Lisbon

Company-provided accommodation with utilities included

• Legal and administrative support (NIF, social security, visa processes)
• Full-time, permanent Portuguese contract (40h/week)
• Paid, comprehensive training with onboarding and mentorship
• Private health and dental insurance from day one
• Meal allowance via prepaid card
• Yearly travel allowance to your home country
• Language courses and access to well-being, social, cultural, and sports programs
• 22 days annual leave plus Portuguese public holidays
• Career growth in a multicultural, international environment
• Rotating hours with rotating shifts (8h/day + 1h lunch), including some weekends

We are looking for qualified Irish candidates who meet the experience requirements and are ready for an exciting career in Lisbon. With full relocation support, comprehensive training, and the chance to work in a dynamic international environment, this is an opportunity to grow your career while enjoying life in Portugal. Apply now to start your journey!

Do you want to work and live in the historic and beautiful city of Thessaloniki, Greece, and kick-start your career abroad supporting users in the video game industry? Then read on and seize this opportunity!

*Only onsite modality available - no remote options atm*

As a Portuguese-speaking Customer Support Agent, you will help ensure a safe and engaging online environment by reviewing and moderating digital content across social media and other platforms. You'll apply content policies to maintain standards around appropriateness, safety, and transparency.

About the company:

The company is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, the company is a Frontline-First company that puts its people at the heart of everything they do. the company has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.

The company currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico and is an equal opportunity employer.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via email in both Portuguese and English.
• Provide accurate information, resolve issues, and escalate complex cases to the appropriate team when necessary.
• Maintain clear, consistent, and empathetic communication to ensure customer satisfaction.
• Accurately document interactions and update records to support smooth follow-up and reporting.

Requirements:

• Fluent in Portuguese and English (C1 for each)
• Strong attention to detail and ability to consistently apply policies.
• Willingness to move to Thessaloniki and work on-site
• Willingness to work in flexible shifts and on weekends (no night shifts)
• Ability to handle a fast-paced, dynamic environment.

What We Offer:

• Competitive salary with comprehensive benefits
• Permanent working contract + private health insurance
• Relocation assistance for moving to Thessaloniki: Flight tickets paid upfront with 2 weeks of free accomodation + €350 deposit support and administrative support
• Opportunities for career growth and internal mobility.
• A vibrant, inclusive work environment with wellness programs, team-building activities, and regular social events.
• Onsite perks like free snacks, fitness challenges, and more.

Ready to Join? If you're passionate about creating a safer online community and want to start a new adventure in beautiful Thessaloniki, apply now and be part of a dynamic, forward-thinking team!

Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.

Trabalhe remotamente com impacto real na saúde de quem mais precisa.

Estamos à procura de Médicos(as) internos ou especialistas da área de Medicina Geral e Familiar para integrar o nosso serviço de telemedicina, proporcionando cuidados de saúde acessíveis e de qualidade para utentes em todo o país.

Sobre a vaga:

· Realização de vídeo-consultas online garantindo um acompanhamento profissional, empático e eficaz

Critérios Obrigatórios de Recrutamento:

· Inscrição ativa na Ordem dos Médicos em Portugal

· Internato e/ou especialista de MGF

· Conhecimento de utilização de SCLINICO

Horários de funcionamento:

· Se segunda a sexta-feira das 8h-17h

Oferecemos:

· Trabalho remoto com total flexibilidade dentro do horário acordado

· Ambiente de trabalho profissional, mas próximo com o apoio de uma equipa experiente