27 empregos em Mastercard

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Consultant, Client Training and Education
Consultant, Client Training and Education - Mastercard Advisors
Overview
Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information, and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs, and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.
Within Mastercard Advisors, the Client Training and Education (CTE) team is responsible for training and onboarding clients on our platforms and services. Specifically, the Client Training and Education team maintains a world-class eLearning platform that incorporates the latest technology and develops best-in-class eLearning courses to provide clients with a comprehensive learning experience. In addition, the Client Training and Education team designs and delivers immersive onsite training and education programs to onboard clients and teach best practices.
Are you motivated by developing new eLearning content, leading to insights into our platform offerings, and developing best practices that add real value to both our clients and delivery teams?
Can you deliver impactful and effective training?
Do you want to play a key role in driving a world beyond cash at Mastercard?
Your Responsibilities
The Consultant is a team member who actively contributes to delivering training and education for Mastercard Advisors clients.
- Contributes towards the development of eLearning and virtual training programs for large, strategically important global clients from a central delivery hub
- Obtain information from multiple sources, collate, analyze, and triangulate information to develop effective training materials and programs
- Apply a range of eLearning and virtual training techniques to effectively construct lessons and develop training resources
- Structure and prepare training courses and presentations
- Present draft content to key stakeholders for review and feedback
- Plan, organize, and structure own work to manage time and effort effectively within project budget/timeline expectations
- Extract intellectual capital from engagement work and actively develop and share tools, methods, and best practices across projects
- Build a network of contacts and internal relationships across Mastercard to support information gathering and training development
All About You
- Demonstrable consulting and training skills
- Bachelor's degree or equivalent qualification. Advanced degree preferred
- Professional-level English language capability
- Strong presence & communication skills - both interpersonal & written
- Strong analytical, interpretive, and problem-solving skills
- Excellent project management skills; collaborate well across multiple communication channels
- Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast-paced environment
Key Words: Training Consultant, Associate, Senior Associate, Consultant, Analyst
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Graphic Designer, Client Training and Education
Graphic Designer, Client Training and Education - Mastercard Advisors
All About Us
Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information, and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs, and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.
Within Mastercard Advisors, the Client Training and Education (CTE) team is responsible for training and onboarding clients on our platforms and services. Specifically, the Client Training and Education team maintains a world-class eLearning platform that incorporates the latest technology and develops best-in-class eLearning courses to provide clients with a comprehensive learning experience. In addition, the Client Training and Education team designs and delivers immersive onsite training and education programs to onboard clients and teach best practices.
Your Responsibilities
The Graphic Designer is a team member who actively contributes to delivering training and education for Mastercard Advisors clients.
- Contribute towards the development of eLearning and onsite training programs for large, strategically important global clients from a central delivery hub
- Obtain information from multiple sources, collate, analyze, and convert information to develop effective visual presentations, animations, and other training materials and programs
- Apply a range of graphic design and eLearning techniques to effectively construct lessons and develop training resources
- Plan, organize, and structure own work to manage time and effort effectively within project timeline expectations
All About You
- Bachelor's degree or equivalent qualification
- Graphic Design major or relevant coursework, or at least three years of relevant work experience
- Experience working with Adobe Creative Suite and other graphic/motion design tools
- Strong knowledge of Microsoft PowerPoint
- Knowledge or experience working with Synthesia, Articulate Storyline, or other eLearning creation tools
- Professional-level English language capability
- Portfolio preferred but not required
Key Words: Graphic Designer, eLearning Specialist, Training Consultant
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Territory & Incentives Operations
Overview:
Mastercard is investing in a transformation of our global sales incentives across plan design, data transformation, systems implementation and operations. This transformation is a critical step in modernizing how we reward performance, scale our selling motions, evolve pipeline performance and support sustained growth. This initiative upgrades sales incentives across the enterprise to market‑benchmarked, globally aligned programs, while significantly improving transparency, governance, and operational efficiency.
We seek a self-motivated, structured problem solver with a strategic mindset and the ability to establish strong relationships both internally and externally.
This role offers broad exposure to P&C, Sales, and finance innovation, in support of sales growth within a highly collaborative team.
The Manager, Territory & Incentives Operations will play a key role in the transformation and subsequent operations for the enterprise sales incentives territory structure and crediting logic. This includes developing and implementing globalized frameworks and practices for customer assignments and strategic territory development across our global business lines, verticals and their regional partners. Cross-functional responsibilities include collaboration and impact analysis with sales incentives, reporting and process improvements underpinned by business insights and analytics.
Role:
The role holder report to the Director, Territory and will support:
- Global territory ownership & governance: Development of the regional, generalist, specialist, and overlay assignments, ensuring clear coverage, non-duplication, and consistent global standards.
- Customer lifecycle coverage mapping: Territory coverage alignment to customer lifecycle stages (acquire, grow, retain, expand) ensuring appropriate role engagement and handoffs.
- System of record accuracy: Ensure completeness and accuracy of territory, account, and assignment data in the system of record, including data quality controls and change management.
- System of record operations: Partnership with the SAP ICM team to ensure alignment on data integration, versioning, approvals, and downstream alignment with compensation plans and reporting.
- Customer structure alignment: Ensure territories and coverage align to franchise, legal entity, and finance customer hierarchies to support crediting, forecasting, and reporting integrity.
- Coverage effectiveness analytics: Analyze average revenue size, capacity, and ROI by role and segment to inform optimal role-to-customer alignment and coverage models.
- Unassigned customer deployment: Regularly identify and deploy unassigned or orphaned customers to appropriate sellers on a defined cadence to minimize coverage gaps.
- Cross-functional coordination: Partner with Sales, Finance, Incentives, and Sales Enablement across Core and CNPF and Global Sales Excellence to support annual planning, in-year changes, and downstream impacts to quotas and incentives.
The ideal candidate should have:
- Experience in designing and operating standardized program frameworks and governance structures
- Ability to translate insights into actionable plans
- Strong business acumen and commercial awareness
- Strategic and collaborative work approach across various business lines, functions, and regions
- Excellent managerial, interpersonal, written, and verbal communication skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Product Management
Overview
The Cyber and Intelligence Solutions (C&I) team at Mastercard delivers technology, products, and services that facilitate seamless, fast and secure payments across the network and the internet of things (IoT). These solutions leverage the latest technology, a vast array of data resources, and artificial intelligence (AI) to provide services that benefit the entire payments ecosystem.
Additionally, the goal of C&I is to protect and ensure the integrity of the payment system including physical and digital channels by delivering fraud management and mitigation products that address the entire account lifecycle and work equally to ensure a positive experience for consumers.
The Specialist, AI Fraud & Security Solutions will execute the strategy of Expert Support, to help customers see the full value of the C&I Artificial Intelligence suite of products by maximizing product usage through:
o Improved visibility of customers performance on risk management across portfolios
o Improved customer knowledge and understanding of Mastercard's fraud solutions
o Increased and optimized utilization of Mastercard's fraud solutions
o Optimized usage of the Mastercard network and authorization strategies
The key responsibilities of this role include the following:
o Engage regularly with customers to capture their experiences with our services and identify opportunities for continuous improvement
o Analyze customer performance and trends for risk management KPIs
o Collaborate closely with product leads both regionally and globally to drive customer engagement and provide feedback to the product development and management teams.
o Identify areas of product cross sell among the suite of AI fraud solutions.
o Build case studies and reports at a regional level to incorporate in internal and external communications.
- Have you worked closely with clients to improve process?
- Are you capable of solving complex issues that drive new and insightful results?
- Is your next job one that will influence the performance of fraud globally?
Role
- Assess customer's authorization and fraud performance via structured data
- Generate authorization and fraud performance presentations that reflect the customer's reality
- Capture customer's understanding of Mastercard's AI based fraud solutions and tailor training session to level set knowledge
- Build and deliver risk performance review
- Build and deliver product utilization review
- Support customers during fraud attacks
- Manage customer onboarding activities
- Communicate customer feedback to appropriate teams to enhance the client experience
- Assist with customer training and creating best practice documentation including industry knowledge and platform use
- Support the resolution of customer specific issues/concerns
All About You
- Bachelor's degree in business, marketing, finance, information systems or a related field.
- Experience in fraud management
- Experience in customer relationship management
- Technologically savvy with the ability to understand and translate complex technical details into simple business concepts.
- Strong analytical skills with ability to mine and interpret data.
- Strong organizational skills with the ability to learn quickly and multi-task across multiple projects concurrently in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Experience interacting with customers and asking effective, forward thinking questions
- Knowledgeable in key metric identification for driving and maintaining healthy business performance.
- Must have excellent computer skills and be highly proficient in the use of Ms Word, Ms Excel, PowerPoint, which will be necessary in the creation of visually and verbally engaging reports and presentations. Experience with BI tools and large data sets a plus.
- Flexible and solution-oriented, comfortable dealing with ambiguity
- Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions and region
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior, Product Management-Technical
Product Management - Technical Job Description
"Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all."
Job Description Summary
Overview
- Contributes to platform/product vision and roadmap aligned with broader organisational strategy
- Applies the Working Backwards method to translate business requirements into product features
- Works closely with engineering, UX, and stakeholders to create stories and features
- Acts as a key contributor within a product area
- Focuses on feature execution aligned with defined goals
Role
Product Delivery & Execution
- Translates business needs into user stories and acceptance criteria
- Monitors development progress and delivery timelines
- Identifies gaps and charters new platform capabilities as required
Customer & Business Alignment
- Supports customer research and applies insights to features
- Uses competitive analysis to support prioritization
Decision Making & Prioritization
- Makes feature-level trade-offs aligned with leadership guidance
- Prioritizes backlog items based on value and feasibility
- Escalates complex decisions when necessary
Data & Performance Monitoring
- Uses performance metrics to improve feature outcomes
- Tracks adoption, reliability, and feature health
- Supports issue identification and root cause analysis
Collaboration & Cross-functional Work
- Works with engineering, UX, and product teams
- Coordinates with dependent teams for delivery alignment
- Participates in feedback forums and discussions
Product Quality & Launch Support
- Reviews product demos against acceptance criteria
- Supports feature launches and readiness activities
- Participates in post-launch reviews
Operational Responsibilities
- Maintains product documentation
- Supports issue triaging and prioritisation
- Contributes to reporting and measurement improvements
People & Leadership Expectations
- Acts as a strong individual contributor
- Supports team collaboration and culture
All About You:
Product & Execution Skills
- Translates requirements into product features effectively
- Experience working in Agile environments
- Proven delivery of product features or components
Technical Acumen
- Understands system architecture and engineering discussions
- Experience with APIs, microservices, or cloud technologies
Collaboration & Communication
- Strong cross-functional collaboration skills
- Communicates effectively with technical and non-technical stakeholders
- Produces clear documentation
Business & Customer Awareness
- Understands customer needs and business goals
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, Global Debit & APM Partnerships
The Global Debit & APM Partnerships team sits within the broader Core Consumer Products and Processing organization and is responsible for all elements of debit product management - including defining and driving a differentiated product line strategy, maintaining debit product integrity, evaluating debit performance, developing insights and thought leadership, and more.
Digital wallets and APMs are rapidly gaining traction, now accounting for ~25% of P2M digital payments globally. While this growth introduces disintermediation risk, it also represents a significant opportunity to expand debit usage. Partnerships with APMs and digital wallets continue to drive debit growth, as debit is well positioned to unlock new use cases and address key APM pain points across funding and acceptance-leveraging our broad issuing and acceptance footprint.
The APM Partnerships team defines, builds, and scales Mastercard's partnerships with alternative payment methods (APMs), digital wallets, and account-to-account (A2A) ecosystem players globally to defend and grow debit relevance, and unlock incremental transaction flows across the evolving payments landscape.
Working closely with regional and global product teams, acceptance, digital, and commercial partners, the team translates strategic partnerships into measurable commercial outcomes. The function supports Mastercard's broader priorities across innovation, inclusive growth, and futureproof network relevance in an increasingly diverse payments ecosystem.
Role:
The Vice President, Global Debit & APM Partnerships is a leadership role responsible for shaping and advancing Mastercard's global strategy for digital wallets and alternative payment methods. The role reports to the Senior Vice President, Global Debit & APM Partnerships and works closely with Core Consumer Product/Digital/Acceptance leads, Regional Product/Core teams, Customer Solutioning Centres, Market Development, and Country/Account Managers.
The VP leads a team focused on APM/wallet partnerships and new solutions tailored for APM partnerships ensuring clear strategic direction, disciplined execution, and alignment with Mastercard's debit defense/growth and commercialization priorities, particularly in markets where A2A solutions are gaining traction. The role balances near-term delivery of pipeline and commercialization initiatives with longer-term strategic positioning to future-proof Mastercard's core business, where the VP is required to work very closely with product leads across Debit, Core Consumer Solutions, Digital and Acceptance.
Key Responsibilities:
- Define and own Mastercard's global APM and wallet strategy, aligning priorities to debit defense and growth, enabling the shift toward wallet-led P2M transactions, and reinforcing Mastercard's role as a scalable network enabler across diverse payment ecosystems
- Drive execution of the global APM partnership pipeline, working closely with regional product and market teams to identify high-impact opportunities, structure partnership models, remove execution blockers, and accelerate commercialization across priority markets
- Lead product strategy, construct, and commercialization of strategic initiatives, ensuring alignment between product design, pricing frameworks, and go-to-market enablement to support scalable deployment across markets with strong wallet and A2A adoption
- Provide senior leadership across cross-functional solution development, aligning Product, Acceptance, Digital, Processing, Marketing, Advisors, and regional stakeholders to deliver coherent value propositions
- Oversee partnership performance management and KPI tracking, collaborating with Sales Excellence and Global Data Analytics to develop structured performance views (e.g., transactions, GDV, and revenue lens) that inform prioritization, pipeline development, and strategic decision making
- Shape internal and external strategic narratives, developing executive-ready materials that articulate Mastercard's role in enabling wallet growth, supporting debit relevance, and unlocking incremental transaction flows across evolving payment journeys
All About You:
- Demonstrated ability to lead complex, cross-functional initiatives within highly matrixed global organizations, combining structured consulting skillsets with hands-on product management experience
- Build clear, executive-ready communications that translate complex APM, digital wallet and debit topics into concise strategic narratives, enabling informed decision-making and consistent alignment across senior leadership, regions, and cross-functional stakeholders
- Strategic mindset with the ability to translate ambiguity into clear priorities, structured roadmaps, and tangible outcomes
- Deep understanding of the payment ecosystem and Mastercard's payment solutions including Core and Digital - strong experience in product management preferred
- Strong commercial and analytical judgment, with experience balancing growth opportunities with risk and scalability considerations to lead GTM efforts
- Ability to operate effectively across both strategy and execution, from defining vision to driving delivery
- Strong people leadership experience, with a managing high-performing team
- Experience in partnerships, product, consulting, or the broader payments ecosystem
- Naturally curious and forward-looking, with a strong sense of ownership, accountability, and adaptability in a rapidly evolving landscape
- Proficiency in AI tools and platforms to streamline workflows, enhance productivity and support data-driven decision making
- Excellent communication and influencing skills, with the ability to align senior stakeholders without direct reporting lines
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management - Strategic Initiatives & Innovation
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Global Portfolio Optimization (GPO) team is seeking a Director, Product Management - Strategic Initiatives & Innovation to drive portfolio performance and accelerate opportunity conversion at scale. This role will leverage advanced analytics, best practices, and strong program leadership to prioritize high impact initiatives and translate strategy into measurable business outcomes.
This role is central to championing strategic opportunities and solving complex challenges that require a coordinated, global response. With broad visibility across the organization and regular exposure to senior leadership, the role shapes global action plans, influences decision making, and drives execution across regions, functions, and product areas. The ideal candidate is a strategic thinker, structured problem solver, and disciplined program leader who thrives in fast paced, complex environments.
Role
In this role, you will:
- Identify, prioritize, and drive high impact strategic initiatives that improve portfolio performance and accelerate opportunity conversion.
- Partner with senior stakeholders to translate strategic priorities into actionable, executable roadmaps.
- Identify and coordinate key stakeholders across geographies and functions to ensure strong alignment and effective execution.
- Act as a connective leader across Product, Sales, Analytics, Finance, Marketing, and Regional teams.
- Size opportunities and quantify business impact using advanced analytics and data driven insights.
- Develop clear value cases, recommendations, and action plans to support leadership decision making.
- Drive end to end project management and delivery of prioritized initiatives, ensuring accountability, pace, and quality of execution.
- Lead complex, multi workstream programs with clear governance and escalation mechanisms.
- Define, implement, and monitor KPIs to track initiative progress, portfolio performance, and realized impact.
- Prepare executive level updates, business reviews, and performance readouts.
- Coordinate within the GPO team to ensure focus, alignment, and acceleration of strategic priorities.
- Support, lead, or champion workstreams sponsored by key stakeholders as needed.
All About You
- Proven experience in Payments, Banking, Financial Services, or adjacent industries.
- Strong strategic leadership skills with a high sense of ownership and accountability.
- Background in consulting, strategy development, product strategy, or strategic program management.
- Demonstrated ability to develop executive ready presentations, business cases, and leadership materials.
- Superior analytical skills, including comfort working with complex data sets and translating insights into action.
- Advanced stakeholder management skills with a collaborative, partnership oriented approach.
- Strong prioritization capabilities with the ability to adapt quickly as business needs evolve.
The ideal candidate for this position should have:
- Experience defining and managing KPIs and performance frameworks, is a plus
- High level of resilience, ambition, and passion for scaling impact through team and portfolio execution.
- Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results
- Advanced proficiency in PowerPoint (Think Cell preferred) and Excel.
- Comfort operating in global, matrixed organizations with multiple competing priorities.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Product Management
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Role Overview
As a Specialist, Product Management within Core Payments, you are responsible for driving the growth of digital payments in underpenetrated verticals. You lead the development and execution of acceptance-led strategies that unlock incremental payment flows, working across global and regional teams to scale solutions that improve efficiency, adoption, and customer outcomes.
Key Responsibilities
1. Strategy & Market Development
- Identify and prioritise high-impact markets, use cases, and verticals to drive payment volume growth
- Translate research and market findings into clear strategic narratives and actionable plans
2. Product & Solution Enablement
- Support the design and evolution of payment solutions and value propositions and help embed acceptance capabilities into broader product strategies, bundles, and go-to-market programmes
- Codify and scale best practices, playbooks, and reusable assets across markets
3. Ecosystem, Partnership & Cross-functional Collaboration
- Support development of channel partnership strategies (e.g., acquirers, ISVs) to extend reach
- Work closely with teams across Acceptance, Product, Sales, Regional Markets and Marketing to align with stakeholders on priorities, solutions, and execution plans
- Align stakeholders on priorities, solutions, and execution plans
- Act as a connector between global strategy and market execution, ensuring consistency and scalability
4. Insights, Reporting & Thought Leadership
- Lead development of research, analysis, and insights to inform strategy and decision-making
- Synthesize complex inputs into executive-ready materials, QBRs, and workshop content
Key Skills & Experience
- Consulting background
- Strategic thinking and problem-solving - translates complex insights into clear, actionable strategies across multiple markets
- Communication and storytelling, executive-ready written and verbal communication, with the ability to build compelling narratives
Nice-to-have
- Experience in payments, bill pay, or underpenetrated verticals (rent, healthcare, utilities, insurance, education)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director - Strategy Execution - Advisors & Transformation
Overview
Mastercard Services is a key differentiator for Mastercard, delivering consulting led, insight driven solutions that help customers grow, modernize, and scale. Within Services, Business & Market Insights (B&MI) assembles together an integrated view from data to outcomes - bringing clarity in a world of limitless information, empowering businesses to transform with confidence.
About the Role
The Director will act as a trusted advisor to senior A&T and BMI leadership, combining the rigor of a top-tier management consultancy with deep organizational knowledge. This is a high-visibility, high-impact leadership position at the intersection of strategy, execution, AI transformation and thought leadership.
We are looking for someone with a "go-get" attitude, curious and independent thinker, self-driven who is comfortable with ambiguity, thrives in complex matrix environments and willing to challenge conventional thinking to unlock new sources of value.
Key Responsibilities
Strategy Execution
Serve as the execution engine that translates A&T and BMI strategic ambitions into trackable, measurable outcomes. Break down complex strategic challenges into working hypotheses and clear action plans for senior leadership decision-making. Identify execution bottlenecks, escalate risks and propose corrective actions to keep strategic initiatives on track.
Strategic Acceleration
Operate as an internal strategy partner for Vertical and Capability Leads on strategic initiatives, including pipeline initiatives, go-to-market (GTM) plans and product development roadmaps. Bring structured problem-solving, hypothesis-driven thinking and analytical rigor to complex business questions. Identify cross-vertical areas of confluence and synergies, connecting dots and surfacing opportunities for integrated value creation, identify strategic gaps, white-spaces and areas requiring leadership attention.
Leadership Presentations
Coordinate and support the preparation of Senior Leadership (C-Level) presentations on Business and Product Reviews, focusing on current performance, market trends and potential updates to strategic plans. Translate complex, multi-dimensional problems into crisp, executive-ready narratives suitable for senior leadership and C-level audiences.
AI Consulting Cross-View
As we move towards an AI-by-design way of working, support on identifying cross-functional, panoramic view of AI impact across business lines, supporting the definition and scaling AI-enabled consulting by bringing together data, technology, and domain expertise into repeatable, high-impact solutions ready for market deployment. Work in close partnership with the AI Lead to identify, prioritize, and materialize high-value AI use cases that enhance consulting delivery, internal productivity, and client outcomes.
Thought Leadership & Brand Activation
Active driver for the internal and external A&T branding position, supporting Thought Leadership plans from ideation to publication. Coordinate with Vertical Leads, Insights & Intelligence (I&I), B2B Marketing and Communications on content guidelines, editorial cadence, and workflow processes. Ensure A&T is consistently positioned as a leading voice on innovative and top of mind topics (e.g. AI consulting)
Candidate Profile
Experience & Background
- Min. 8 years of experience, with a strong strategic consulting background (ideally at a top-tier consulting)
- Experience managing cross-functional strategic initiatives within a matrixed, complex global organization
- Relevant experience presenting to senior audiences, with the ability to hold the room, shape the narrative and drive decisions at the highest level
- Strong analytical mindset with the ability to question data, challenge assumptions and exercise sound judgement under pressure. Turns numbers into actionable insights.
- Track record translating high-level strategy into operational execution with measurable outcomes
- Experience working across multiple business lines or verticals, with the ability to understand cross-vertical scope, areas of confluence, and potential synergies
- Deep understanding of how AI can transform consulting - from problem identification to solution delivery. Supports the definition and scaling of AI-enabled consulting by integrating data, technology, and expertise into repeatable, high-impact market solutions.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.