293 Empregos para Application Support Engineer - Portugal

• Managed Linux and Windows servers , ensuring high availability and performance for critical business applications.
• Automated routine tasks and system maintenance using Shell and Python scripts , reducing manual intervention and improving reliability.
• Oversaw web server migrations and management , including JBoss, Tomcat, and Apache , supporting secure and optimized deployments.
• Administered databases (Oracle, SQL Server, MySQL, Sybase) and performed regular backups and restorations to ensure data integrity.
• Configured and monitored industrial schedulers (Control-M/BMC) to manage job workflows across multiple environments.
• Implemented monitoring dashboards and alerts using Zabbix and Grafana to track system health, availability, and performance metrics.
• Managed security and access controls through LDAP, Active Directory, Kerberos, firewall rules, and reverse proxy configurations.
• Supported containerized deployments , collaborating with DevOps teams to streamline CI/CD pipelines.
• Delivered knowledge sharing and training sessions to team members, promoting operational excellence and adherence to best practices.

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth
• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for a Application Support to join us in Lisbon .

Responsibilities:

• Support the business in their IT needs and understand the business workflows and scenarios
• Maintaining a proper coverage in their designated shift
• Voluntarily picking up work and tasks as received over email, tickets or in person
• Provide business, team members and other project/task partnering teams updates on the issue/task/project
• Documenting and training other team members
• Shadow other team members and seek to learn to improve day to day coverage of the platforms
• Sharing knowledge within the team as well documenting the issues/incidents for better follow up
• Improving day to day tasks by writing scripts and automate tasks that are procedure oriented
• Contribute towards better post-release checkouts
• Understand the underlying issue and the associated patch fix/release and identify systemic issue
• Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team

Requirements:

• Application support experience
• Core Unix/Linux skills
• Scripting skills (Unix/Linux shell, Python)
• Basic SQL knowledge
• Application Performance Monitor (prefereably Dynatrace)
• Fluency in English (at least B2)

If you’re interested in this job please send your CV in English to with reference “GD / AppSupp ”.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth
• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for a Application Support Engineer to join us in Porto .

Responsibilities:

• Resolving incidents and support requests - Efficiency of the solutions provided.
• Proper Communications to Operational Users regarding item resolution and status.
• Internal Global Communication between IT Client teams.
• Correct application of SLA and fulfil IT duties. Sharing the expertise and knowledge with the team
• Develop good understanding on the applications the team gives supports to (functional and technical). Applying the rules and the procedures in place.

Requirements:

• Proficient in Oracle SQL / PL-SQL - Linux/Unix commands
• Good knowledge of Funds industry or Knowledge and/or experience on the financial services industry
• IT or Business degree
• Experience in production/application support activity
• Experience and ability to perform technical analysis, identify impacts (functional/technical)
• Fluency in English (at least B2)

If you’re interested in this job please send your CV in English to with reference “GD / ASPorto ”.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

Procuras o próximo passo na tua carreira enquanto Application Support Engineer?

Então chegaste ao sítio certo – à Smart !

Estamos à procura de um(a) Application Support Engineer com mindset de DevOps!

Terás a oportunidade de integrar um projeto desafiante numa empresa de referência, com equipas dinâmicas e foco na inovação. Como parte desta equipa, serás responsável por desenvolver conhecimentos técnicos e funcionais, prestar suporte às aplicações atribuídas, atuar de forma proativa na gestão de incidentes e na identificação de soluções eficazes para incidentes recorrentes, contribuir para a melhoria contínua e automatização de procedimentos, manter a documentação atualizada e acompanhar de perto a equipa de desenvolvimento com follow-ups regulares.

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth
• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for a Mid /Senior Application Support to join us in Porto .

Responsibilities:

• Support the business in their IT needs and understand the business workflows and scenarios
• Maintaining a proper coverage in their designated shift
• Voluntarily picking up work and tasks as received over email, tickets or in person
• Provide business, team members and other project/task partnering teams updates on the issue/task/project
• Documenting and training other team members
• Shadow other team members and seek to learn to improve day to day coverage of the platforms
• Sharing knowledge within the team as well documenting the issues/incidents for better follow up
• Improving day to day tasks by writing scripts and automate tasks that are procedure oriented
• Contribute towards better post-release checkouts
• Understand the underlying issue and the associated patch fix/release and identify systemic issue
• Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team

Requirements:

• Basic knowledge and capabilities in scripting languages, network, Windows and Linux environments
• Good level of SQL (Sybase, Oracle or Microsoft) - minimum 2 years of experience
• ITIL understanding is also a plus
• Knowledge of Ansible is a plus as well.
• Fluency in English (at least B2)

If you’re interested in this job please send your CV in English to with reference “GD / SAS ”.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

Who are we:

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.

We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.

With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates.

Neotalent, the responsive people.

Find out more about us at .

Role Overview:

We are looking for an Application Engineer (Support) to join one of our biggest clients, a leading digital solutions provider specialized in delivering innovative technology services for major international organizations.

If you are eager to grow your career in application support, contribute to the reliability of business-critical systems, and collaborate with a passionate and multidisciplinary team, this is the right challenge for you.

Come energize your future with us!

What you will do:

• Implement custom configurations based on Line of Business (LoB) requirements.

• Diagnose and resolve issues related to team deliveries and business applications.

• Troubleshoot and debug flows related to WCC, PCRME, and Order Management (OM+).

• Analyze logs to identify and document root causes of incidents (RCA).

• Maintain and troubleshoot integrations across systems (e.g., GitLab, Jenkins, CI/CD Pipelines).

• Resolve technical issues affecting key components such as OM+, Web Center Content, and PCRME.

• Develop or maintain automation and tooling scripts.

• Validate configuration changes and support production deployments.

• Provide RCA documentation to prevent future incidents.

• Contribute to team knowledge base by maintaining up-to-date technical documentation.

What you are like:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

• 1–2 years of professional experience in application support, scripting, or configuration roles.

• Hands-on experience with enterprise systems or support engineering environments.

• Proficiency with WCC (WebCenter Content), OM+, and PCRME .

• Experience with GitLab and CI/CD tools (Jenkins, Pipelines).

• Ability to script and develop automation tools.

• Strong problem-solving mindset and attention to detail.

• Plus: exposure to large-scale, international projects and service improvement initiatives.

Why join us:

• Work on challenging projects for big clients.

• Learn more about emerging technologies.

• Possibility of working remotely.

• Design your career plan.

• Access to continuous training and certifications.

• Evolve through our internal mobility program.

• … and much more!

We are looking for an Application Support Engineer to handle Tier 2/3 support for the ESG platform, support observability POCs (Grafana stack on OpenShift), and collaborate with the ITSM monitoring team.

What you would do:

• Provide Tier 2/3 support for the ESG application, including troubleshooting and deployments across environments (CER, QLY, PRD);
• Automate tasks and deployments using GitLab, Ansible, and participate in weekly release reviews;
• Support the observability POC (Grafana Mimir, Loki, Alloy) on OpenShift using Helm and GitLab CI;
• Contribute to the migration of Grafana Central to OpenShift and suggest improvements in IaC (Terraform, Ansible);
• Collaborate with the ITSM team using tools like OBM, SiteScope, Prometheus, and Python scripts for automation;
• Coordinate with developers, QA, and external vendors to resolve issues and ensure platform stability.

What you need to bring:

• Solid experience in application or platform support (Tier 2/3);
• Experience with Git (GitLab) and Ansible for deployment and automation;
• Familiarity with IBM Cloud or hybrid cloud environments;
• Strong hands-on experience with OpenShift or Kubernetes;
• Understanding of Grafana stack (Mimir, Loki, Alloy) and monitoring tools;
• Proficiency in Linux environments;
• Good scripting ability with Python;
• Experience with CI/CD pipelines (GitLab CI) and Helm;
• Basic knowledge of Terraform and infrastructure configuration;
• Excellent communication skills in English (written and spoken).

Nice to Have:

• Exposure to ITIL processes;
• Experience with monitoring platforms (OBM, OO, SiteScope);
• Basic understanding of networking concepts;
• Knowledge of Windows , AIX , and multi-platform environments;
• Familiarity with InfluxDB and Apache Airflow.

What We Offer:

• Competitive salary and shift compensation;
• Involvement in cloud-native and observability technologies;
• Opportunity to work in a collaborative environment with skilled engineers and developers;
• Continuous learning and career development;
• Real impact on modernization and automation initiatives within critical application stacks.

By applying, you accept our GDPR policies. Your personal data in your CV and documents will be used solely for processing your application at SYONE. SYONE, S.A. (NIPC ) is the data controller, located at Rua Alfredo da Silva, 8-A, Edifício Stern, Piso 3D, Amadora. We will use your data to tailor your application to relevant vacancies and for potential employment contracts. If selected, your data will be kept during your employment and for at least two years after. If not selected, your data will be kept for two years for future vacancies and then deleted, except for your contact details. You can exercise your rights (access, rectification, erasure, etc.) by emailing Your data may be shared with our HR service providers and will be stored securely. You can withdraw your consent at any time. We will not use your data for other purposes without your express consent. For more information, email

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth
• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for a Application Support to join us in Lisbon .

Responsibilities:

• Support the business in their IT needs and understand the business workflows and scenarios
• Maintaining a proper coverage in their designated shift
• Voluntarily picking up work and tasks as received over email, tickets or in person
• Provide business, team members and other project/task partnering teams updates on the issue/task/project
• Documenting and training other team members
• Shadow other team members and seek to learn to improve day to day coverage of the platforms
• Sharing knowledge within the team as well documenting the issues/incidents for better follow up
• Improving day to day tasks by writing scripts and automate tasks that are procedure oriented
• Contribute towards better post-release checkouts
• Understand the underlying issue and the associated patch fix/release and identify systemic issue
• Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team

Requirements:

• Application support experience
• Core Unix/Linux skills
• Knowledge of network technologies and protocols – specifically TCP and UDP
• Basic scripting skills (Unix/Linux shell, Python, Perl for scripting, any other programming language, e.g. C, C++, Java)
• Basic SQL knowledge
• SLog management: Splunk, ELK, Gray log, Loki
• Network monitoring: Corvil
• Databases: Oracle, PostgreSQL, MySQL/Maria DB, KDB/q
• Messaging: Tibco, Solace, IBM MQ, LBM, Kafka
• Observability and monitoring: ITRS Geneos, Dynatrace, Prometheus, Grafana
• Experience with monitoring and observability tools such as ITRS Geneos, Dynatrace, Prometheus, Grafana.
• Fluency in English (at least B2)

If you’re interested in this job please send your CV in English to with reference “GD / AppSupp ”.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

Who are we:

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.

We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.

With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates.

Neotalent, the responsive people.

Find out more about us at .

Role Overview:

We are looking for an Application Engineer (Support) to join one of our biggest clients, a leading digital solutions provider specialized in delivering innovative technology services for major international organizations.

If you are eager to grow your career in application support, contribute to the reliability of business-critical systems, and collaborate with a passionate and multidisciplinary team, this is the right challenge for you.

Come energize your future with us!

What you will do:

• Implement custom configurations based on Line of Business (LoB) requirements.

• Diagnose and resolve issues related to team deliveries and business applications.

• Troubleshoot and debug flows related to WCC, PCRME, and Order Management (OM+).

• Analyze logs to identify and document root causes of incidents (RCA).

• Maintain and troubleshoot integrations across systems (e.g., GitLab, Jenkins, CI/CD Pipelines).

• Resolve technical issues affecting key components such as OM+, Web Center Content, and PCRME.

• Develop or maintain automation and tooling scripts.

• Validate configuration changes and support production deployments.

• Provide RCA documentation to prevent future incidents.

• Contribute to team knowledge base by maintaining up-to-date technical documentation.

What you are like:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

• 1–2 years of professional experience in application support, scripting, or configuration roles.

• Hands-on experience with enterprise systems or support engineering environments.

• Proficiency with WCC (WebCenter Content), OM+, and PCRME .

• Experience with GitLab and CI/CD tools (Jenkins, Pipelines).

• Ability to script and develop automation tools.

• Strong problem-solving mindset and attention to detail.

• Plus: exposure to large-scale, international projects and service improvement initiatives.

Why join us:

• Work on challenging projects for big clients.

• Learn more about emerging technologies.

• Possibility of working remotely.

• Design your career plan.

• Access to continuous training and certifications.

• Evolve through our internal mobility program.

• … and much more!