Apoio ao Cliente Alemão-Inglês(Teletrabalho)
Detalhes do Emprego
Customer Support with German (Remote work in North Portugal)
Rotational shifts
Start date: 22/05/2024
About the project:
As a Customer Support Advisor, your mission will be to assist our customers with the management of rental car reservations, potential cancellations, and billing and payment issues. Your future project is a company that provides rent-a-car services in Portugal and more than 70 countries and territories.
What you will be doing:
Assist customers through multiple channels (email or phone) enthusiastically and professionallySupport customers with booking management, cancellations, and billing issues.Attracting potential customers by answering questions about rent-a-car reservations and their different modalities, suggesting, and adding information about these services to meet the customer needsRequirements:
Communicative German (must be B2)Communicative level of English language (B2)What we offer:
Temporary employment contract of Initial duration of 12 months (Option to extend for another 12 months)Full-timeMonthly Base Salary 1010 grossHoliday and Christmas bonus - 2 extra month salaries per yearMonthly Variable Bonus of 120 (depending on performance)Health InsuranceEquipment providedApply today by submitting your CV, including your full name, contact information, and email address.
Apoio Ao Cliente Alemão-Inglês(Teletrabalho)
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